Senior Technical Writer

A secure, well-funded and remote first start up who’s product is used by huge organisations from Spotify to Figma, are on the lookout for a Senior Technical Writer to join them.

The client

What do they do and who are they?

They are the fastest and most flexible platform for delivering content to digital devices and products. By redefining the CMS market they’re completely changing the way that companies and organisations work with content.

Some of the largest companies in the world make use of the product. Why? Because of it’s ability to quickly create customized workflows and content models, really driving a programmatic approach to content and enabling them to distribute structured content.

The role

Behind every successful product is top class documentation. With this company, documentation isn’t just an afterthought. It’s a core part of the product’s development. You’d be working closely with product teams as they develop features, collaborating with engineers to make your content come alive. Initially, you’ll be working closely with one other more junior writer, who’s actually from an engineering background. You’ll work together to gather information, coordinate roadmaps and ensure documentation accuracy.

They like to think of writers as designers, crafting content to address user’s needs. They’d be looking for someone to have an opinion of how documentation should be structured; what’s your long term vision for it to be successful? What principle is best? What best practices and processes do you want to introduce?

The role

What experience do I need?

They’re looking for someone who’s keen to come in and really define the role of documentation within the wider development experience; informing, onboarding, teaching and troubleshooting.

You’ll have helped to develop documentation strategy, structure and processes before, ideally from a software engineering perspective. Think onboarding guides, reference and technical documentation and feature articles. Naturally, they like to keep their documentation as engaging as possible, using diagrams, videos, interactive embeds etc. It would be a huge bonus if you’ve done this before.

Their stack is completely JavaScript (Node, TypeScript, React) so an understanding of this is essential. They don’t need you to have been an engineer before, but an understanding is key (think software development methodologies/processes).

If you’ve worked in a SaaS or B2B environment then brilliant, as that’s the space they’re in.

The candidate

What does the interview process look like?

Simple! An initial hour conversation with the Head of Product Design. Here you’ll talk through your portfolio and have the chance to ask some questions of them, and them of you. This is followed by three shorter conversations; one with the Co-founder, one with the Junior Writer and one with the Head of Talent.

What does the package look like?

They’re offering up to £80K (plus stock options) for this role though will flex for the right person. They also offer 25 days holiday, flexi hours, remote working and an environment that positively encourages growth. This is in addition to a wide range of other things including dental and vision, medical insurance and extended parental leave.