User Researcher - MMT - Zebra People

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We’re working with a media and technology focussed research agency who are looking to add a User Researcher to their team.

The client

The agency has been rated best agency twice in the last seven years and with an impressive roster of clients, including Amazon, Google, and Spotify, this agency is truly industry-recognized. They have hired a Head of User Research who has 20 years of experience to come in and set up a dedicated user research team. You’ll be a great addition to this team!

The role

Majority of this role will be working on a dedicated B2B user research project around the app and games platforms and services, and the other smaller projects within the business. As part of a small and growing UXR team, you will have the opportunity to learn and help shape the future direction of the business. You will get involved in new business activity, The role will consist of: • You setting up research, discussion guides, recruitment, analysis • Being involved with rapid research that lasts 3-4 weeks and involves interviews with developers and then reporting back • You will have the opportunity to work on other ad hoc projects on other accounts too • This a very qual-focused role

The candidate

You will have solid experience in delivering B2B UXR projects end-to-end, good organisational skills, and a high level of confidence across project management, client management qualitative interviewing, analysis, and reporting. More about you:

You’re able to work self-sufficiently, and happy to lead the user research portion of a project
You can work collaboratively with developers; you understand tech stacks/processes
You’ve ideally got strong B2B user research experience
You’ve previously worked in an agency or consultancy as a user researcher
You understand the process of building and designing apps

What can they offer you?

Base salary of up to £50,000 + benefits + Bonus
A ton of career development opportunities, as you’ll be joining the team in its infancy
The chance to work with big-name brands that everyone’s heard of
You’d be joining a company that’s recognised across the industry
A super collaborative environment – you won’t find any siloes here!

Remote working: 3 days/week in Covent Garden Office to start off - 3-stage interview process If this sounds like something you can’t miss out on, then get in touch by applying

We welcome diversity

We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.