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Senior Service Designer

Finance

This Global Financial Institution are looking for a Senior Service Designer for a 6 month project to help transform the future of their digital services and ensure the end-to-end service design aligns with the bank’s human-centered design.

Responsibilities:

•Drive change throughout the company
•Support colleagues in applying Service Design methodologies
•Drive the strategy for building Service Design
•Translate the service design vision into actionable stories and deliverables.

You will have experience in:

•Using a range of User Research techniques
•Leading the UX/ Service Design for past projects
•Translating customer needs into highly usable products
•Mentoring / coaching of junior members of the team
•Stakeholder management

If this sounds like something you would be interested in, get in touch! 07717362727 // shira@zebrapeople.com

We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.