Lead Product Designer

Great chance to work with an existing design team for a purpose-led company, backed by a huge global name but retains an independent feel.

The client

We’re working with a purpose-led, direct-to-consumer subscription brand. With strong financial backing from a global parent company, they retain the energy, culture, and autonomy of an independent business – now entering an exciting new chapter of growth and innovation.

After a recent restructure and refocus on the UK market, the company is investing in technology, marketing, and customer experience to drive retention and engagement. They’re now looking for a Lead Product Designer to guide the next evolution of their digital experience.

The company also provide particularly good benefits as well as a bonus scheme.

2 days a week required in the London office.

Sponsorship is not being offered.

The role

This is a hands-on player–coach role: you’ll lead, mentor, and inspire a small but talented team of Product and Content Designers while remaining actively involved in design delivery and reporting to a Head of Design.

You’ll play a key role in defining how customers experience the brand across multiple digital touchpoints – from onboarding and personalisation journeys to eCommerce flows and subscription management. Working in a collaborative, cross-functional environment, you’ll help shape strategy, champion customer insight, and elevate design quality at scale.

You’ll also…

• Partner with Product, Engineering, and Research to define and deliver customer-focused experiences.
• Use data and insight to guide and validate design decisions.
• Champion the design vision and evolve the design system and documentation.
• Own end-to-end design across multiple product areas.
• Lead discovery, journey mapping, and prototyping to test and refine solutions.
• Support CMS rollout and balance user needs with commercial goals in an agile environment.

The candidate

• 7+ years of product design experience, including at least 2 years in a senior or lead capacity.

• Proven experience in eCommerce or subscription-based products (non-negotiable).

• A portfolio that demonstrates end-to-end thinking, clear individual contributions, and measurable results.

• Hands-on expertise in Figma and experience managing or developing design systems.

• Comfortable balancing multiple product areas simultaneously.

• Recent embedded experience as part of an in-house product teams (rather than agency or freelance focussed).

Bonus points for:

• Experience with tools like Zeroheight or similar documentation systems.

• Exposure to larger consumer brands or scaled D2C environments.