Lead Product Designer
D2C Subscription Brand
- Location London
- Salary £80,000 - £85,000 + bonus
- Type Permanent
- Start Date ASAP
Or email Nick Grantham
Great chance to work with an existing design team for a purpose-led company, backed by a huge global name but retains an independent feel.
The client
We’re working with a purpose-led, direct-to-consumer subscription brand. With strong financial backing from a global parent company, they retain the energy, culture, and autonomy of an independent business – now entering an exciting new chapter of growth and innovation.
After a recent restructure and refocus on the UK market, the company is investing in technology, marketing, and customer experience to drive retention and engagement. They’re now looking for a Lead Product Designer to guide the next evolution of their digital experience.
The company also provide particularly good benefits as well as a bonus scheme.
2 days a week required in the London office.
Sponsorship is not being offered.
The role
This is a hands-on player–coach role: you’ll lead, mentor, and inspire a small but talented team of Product and Content Designers while remaining actively involved in design delivery and reporting to a Head of Design.
You’ll play a key role in defining how customers experience the brand across multiple digital touchpoints – from onboarding and personalisation journeys to eCommerce flows and subscription management. Working in a collaborative, cross-functional environment, you’ll help shape strategy, champion customer insight, and elevate design quality at scale.
You’ll also…
- Partner with Product, Engineering, and Research to define and deliver customer-focused experiences.
- Use data and insight to guide and validate design decisions.
- Champion the design vision and evolve the design system and documentation.
- Own end-to-end design across multiple product areas.
- Lead discovery, journey mapping, and prototyping to test and refine solutions.
- Support CMS rollout and balance user needs with commercial goals in an agile environment.
The candidate
7+ years of product design experience, including at least 2 years in a senior or lead capacity.
Proven experience in eCommerce or subscription-based products (non-negotiable).
A portfolio that demonstrates end-to-end thinking, clear individual contributions, and measurable results.
Hands-on expertise in Figma and experience managing or developing design systems.
Comfortable balancing multiple product areas simultaneously.
Recent embedded experience as part of an in-house product teams (rather than agency or freelance focussed).
Bonus points for:
Experience with tools like Zeroheight or similar documentation systems.
Exposure to larger consumer brands or scaled D2C environments.
