New Senior Product Designer (Platform & Global Experience)

A senior product design role focused on shaping the core platform and global experience of a large digital product. The role centres on navigation, information architecture, shared patterns and cross-product journeys, ensuring the product feels coherent and easy to use as it grows. You’ll work closely with product, engineering and design teams to set direction, reduce fragmentation across the product and help define how the overall platform experience evolves over time.

The client

This role sits within a well established UK digital product company offering multiple financial and digital services through a single platform used by a large and growing customer base.

The organisation has built a strong reputation for delivering simple, well designed digital products in a sector that is traditionally complex, with product experience and customer trust sitting at the centre of the business.

Who are they?

They are a product led digital business operating in the UK market, with a platform that brings together multiple products and services into a single customer experience.

Over the past few years, the business has grown steadily and continues to invest heavily in its product and technology teams. As the platform expands and new products are introduced, there is an increasing focus on improving the overall platform experience so that products feel connected, coherent and easy to navigate.

The business is now investing in strengthening the shared foundations of the product, including navigation, information architecture, cross product journeys and shared product patterns. This role will play a key part in shaping how the platform experience evolves as the business continues to grow.

The role

What you’ll deliver

1. Shape the global product experience

– Work on platform level areas such as navigation, information architecture and shared product patterns used across multiple products and journeys.

– Help define how customers move between products and understand where things live within the platform.

– Improve cross product journeys such as payments, shared actions and product interactions.

– Ensure the overall product experience feels coherent as new features and products are introduced.

2. Set direction across multiple product teams

– Provide direction and guidance on platform and global experience decisions.

– Influence design work across multiple teams without owning their delivery directly.

– Help teams make good trade offs where local product needs meet global platform needs.

– Reduce fragmentation across the product by establishing shared patterns and principles.

3. Work closely with product, engineering and design system teams

– Partner with product managers and engineers on platform level decisions and product direction.

– Work closely with the design system team to ensure system decisions are grounded in real product needs.

– Help translate product and information architecture strategy into practical patterns and solutions.

4. Maintain quality and coherence across the platform

– Ensure shared product areas remain clear, consistent and easy to use.

– Help ensure new products and propositions can be introduced without disrupting the overall experience.

– Maintain a high bar for usability and product experience quality across global areas of the product.

What we’re looking for
Must have

– Strong end to end product design experience on complex digital products or platforms.

– Experience working on navigation, information architecture or cross product journeys.

– Strong product thinking and experience working closely with product and engineering teams.

– Experience influencing product direction rather than just delivering designs.

– Comfortable working across multiple teams and product areas.

Nice to have

– Experience working in fintech, SaaS, marketplaces or other complex digital platforms.

– Experience working on platform or system level design problems.

– Experience contributing to product strategy or long term product direction.

The candidate

Why join them?

This is an opportunity to work on platform level product design problems rather than individual features, shaping how a large scale digital product works as a connected experience rather than a collection of separate products.

In this role, you will:

– Work on foundational product areas such as navigation, information architecture and cross product journeys that impact the entire customer experience.
– Influence product direction and platform decisions, not just individual feature delivery.
– Work closely with senior product and engineering stakeholders on complex product challenges.
– Help shape how the platform evolves as new products and services are introduced.
– Have a high level of ownership and influence across the product experience.

This role would suit someone who enjoys solving complex product problems, working across multiple teams and shaping how large digital products evolve over time rather than focusing on a single product area.