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Challenger bank

Or email Nick Grantham
UI-focused Product Design Lead role with a bank who are redefining what it feels like to work in finance.
This challenger bank has become one of the UK’s most loved places to work. They’ve been able to to carve out a reputable name within the market and have redefined what it feels like to work in finance. They strive for innovation and aim to provide the most honest and beneficial financial products in the market, with customers truly at the heart of their decision making.
The role would require you into a London office twice a week (Tuesdays and Thursdays) with potential for Wednesdays to be a required day in the office too, moving forward.
Sponsorship or more flexible working is not being offered.
This is a hands-on, leadership role focused on setting the design vision, principles, and processes for point-of-sale (POS) products. You’ll be improving experiences across all three customer types: merchants, suppliers, and end users, with a strong focus on high-quality UI design and shipping fast.
The bank is actively embedding AI into design workflows – including building internal tools to handle repetitive tasks like reviewing component-level work for design system alignment and accessibility compliance. This will allow you to focus on higher-value design and leadership contributions.
You’ll report to the Head of Design, and be part of the design leadership team.
Key Responsibilities
Lead design for POS lending, shaping the customer, supplier, and merchant experience
Manage and mentor 1 Senior Product Designer (initially), with potential to grow the team
Establish design foundations and iterate at speed (bi-weekly releases)
Collaborate closely with cross-functional stakeholders across design, product, and engineering
Elevate design quality and craft
Occasional travel to office in North of England (~monthly) to work with the another team linked to the POS products
Strong track record in UI and UX design within B2B2C environments (e.g., fintech, ecommerce, lending)
Experience working as a Lead Designer within embedded product teams and influencing across disciplines
Comfortable in fast-paced, agile environments with hands-on delivery focus
Confident setting design principles and elevating design maturity
Familiarity with AI-enabled design processes
Strong portfolio demonstrating high quality UI craft as well as process
If this sounds like you, then please apply ASAP with your CV & PORTFOLIO to stand the best chance of getting an interview!
We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.
Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.
We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.
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