Senior Product Designer (UX-led)

An opportunity to play a key design role within a mission-driven, health tech start-up focused on supporting families with neurodivergent children

The client

Our client is a mission-driven early-stage health tech start-up focussed on supporting families with neurodivergent children and complex needs.

They are building a digital platform and AI-powered tools to help parents access guidance, assessments, and support faster and more effectively.

Now looking to take their app to the next level and believe deeper insights discovered by a new (UX-led) Senior Product Designer will help them achieve this.

Team & Culture

• Small, mission-driven product team
• Collaborative, ethical and impact-focused environment
• Strong emphasis on accessibility and inclusion
• Opportunity to shape product direction and ways of working as the company grows

You would be required in their Bristol-based office 2-3 times a week.

Sponsorship is not being offered.

DBS background check required (working with vulnerable people).

£60-75,000 (doe)

The role

You’ll be responsible for uncovering deep user insight, shaping product direction, and translating complex, emotionally charged needs into simple, calm, intuitive experiences. UI quality matters – but insight, clarity and outcomes matter more.

You’ll work closely with engineering and product, work closely with senior leadership, and have real influence over how the product evolves.

UX Research (primary ownership)

• Lead qualitative research: interviews, focus groups, diary studies
• Lead quantitative research: analytics, session replays, behaviour analysis
• Work confidently with stressed, overwhelmed and vulnerable users
• Synthesise research into clear, actionable product insights

Product Discovery & UX Design

• Own the Opportunity Solution Tree
• Partner with Product and Engineering in continuous discovery
• Run experiments to test desirability, usability, feasibility, business viability and ethics
• Translate complex data and needs into clear, intuitive user journeys

UI Design & Design Quality

• Work within and evolve the existing design system
• Ensure WCAG 2.1 AA accessibility standards
• Design high-fidelity screens and interactions in Figma
• Support engineers with clear specs and acceptance criteria

The candidate

• Senior-level product design experience (end-to-end, UX-UI)
• Strong portfolio showing research-led decision making
• Hands-on experience designing apps or complex digital products
• Experience working with vulnerable, stressed or high-stakes user groups
• Comfortable in early-stage or small-team environments
• Confident influencing product direction through evidence

Desirable (Not Essential)

• Behavioural psychology experience/qualifications
• Government or public sector UX experience
• Mental health, healthcare or specialist needs experience
• Experience designing AI or LLM-powered features
• Healthcare compliance knowledge

If this sounds like you and you have the CV & portfolio to back it up, then please apply ASAP to stand the best chance of getting an interview!