Lead Service Designer

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This role will suit someone who is unafraid of working with ambiguity & thrives on painting a picture of the future that helps others see what is possible. Someone who is experienced in bringing clarity, vision, and excitement to cross-functional teams and stakeholders by using design facilitation skills to negotiate a safe environment for great collaborative design to happen.

Benefits

- A truly flexible & remote working culture

- Company Equity

- Health insurance

- Life Insurance

- Pension

Interview process (Via video or face2face)

1) 30 mins with TA

2) 1 hr - With the Head of Experience Design

3) 2 hrs - Task talk through a project you proud of with the Client Partner and Head of UX

The client

This is a really interesting opportunity to help set up a Service Design practice at a leading consultancy. The consultancy has a really nice culture in that they will only take on work that is purposeful and interesting.

The role

People who think deeply and have a point of view on everything from workshops to prototypes to work-life balance are also able to listen to and encourage others to make their own contributions.

This is a fast-expanding team within a more established consultancy, where you’d have the rare opportunity to follow your work across both design diamonds.

The candidate

People who think deeply and have a point of view on everything from workshops to prototypes to work-life balance are also able to listen to and encourage others to make their own contributions.

This is a fast-expanding team within a more established agency, where you’d have the rare opportunity to follow your work across both design diamonds.

· 7+ years’ experience working as a Service or UX designer within an agency, design studio, gov, or product environment

· In-depth knowledge and application of design thinking methodology

· With full accountability, have led projects from the design perspective

· Loves planning and facilitating workshops

· A highly strategic mindset – can negotiate the noise and leverage insights to set projects on course to deliver great services

We welcome diversity

We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.