Lead Service Designer

This role will suit someone who is unafraid of working with ambiguity & thrives on painting a picture of the future that helps others see what is possible. Someone who is experienced in bringing clarity, vision, and excitement to cross-functional teams and stakeholders by using design facilitation skills to negotiate a safe environment for great collaborative design to happen.

Benefits

- A truly flexible & remote working culture

- Company Equity

- Health insurance

- Life Insurance

- Pension

Interview process (Via video or face2face)

1) 30 mins with TA

2) 1 hr - With the Head of Experience Design

3) 2 hrs - Task talk through a project you proud of with the Client Partner and Head of UX

The client

This is a really interesting opportunity to help set up a Service Design practice at a leading consultancy. The consultancy has a really nice culture in that they will only take on work that is purposeful and interesting.

The role

This role will suit someone who is unafraid of working with ambiguity & thrives on painting a picture of the future that helps others see what is possible. Someone who is experienced in bringing clarity, vision, and excitement to cross-functional teams and stakeholders by using design facilitation skills to negotiate a safe environment for great collaborative design to happen.

People who think deeply and have a point of view on everything from workshops to prototypes to work-life balance are also able to listen to and encourage others to make their own contributions.

This is a fast-expanding team within a more established consultancy, where you’d have the rare opportunity to follow your work across both design diamonds.

The candidate

People who think deeply and have a point of view on everything from workshops to prototypes to work-life balance are also able to listen to and encourage others to make their own contributions.

This is a fast-expanding team within a more established agency, where you’d have the rare opportunity to follow your work across both design diamonds.

· 7+ years’ experience working as a Service or UX designer within an agency, design studio, gov, or product environment

· In-depth knowledge and application of design thinking methodology

· With full accountability, have led projects from the design perspective

· Loves planning and facilitating workshops

· A highly strategic mindset – can negotiate the noise and leverage insights to set projects on course to deliver great services