User Researcher

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A chance to work very closely with the Head of User Research in a small to medium-sized consultancy, for brands such as Google!

The client

These guys really know their stuff when it comes to research and strategy consultancy.

Their expertise spans many different sectors, covering media & entertainment, technology & telecoms, sports, arts & culture, as well as public & third sectors. Clients include big name brands such as The BBC, Spotify, Amazon & Google!

They provide services in 4 interrelated practice areas;

Consumer insight
Digital Futures
Strategy and growth
Change

They have an office in Central London and would require you there 3 times a week.

Sorry, sponsorship is not available.

The role

This company has a start-up style environment with stacks of opportunity to develop, especially given how closely you’ll be working with the Head of User Research, who has 20 years of experience!

They also have a great blend of people working there, with a wide range of backgrounds and ages not to mention a good gender balance. They’re all hugely collaborative and social too.

The first key project you’d be working on would be on a B2B project for a big tech brand. You’d be managing and delivering the project whilst being supported by the Head of User Research. It will be 3-4 week sprints where you’ll be carrying out interviews with developers and doing lots of usability testing as well.

The candidate

Strong B2B User Research experience (key).
Experience with usability and concept testing methodologies.
Writing discussion guides and setting up remote testing.
Able to work collaboratively with developers and understand how to talk to them re tech-stacks & process.
Confident speaking to Senior User Researchers from the clients’ teams as well as managing stakeholders generally.
Agency or consultancy experience is preferred but not essential.
Happy working autonomously and remaining organised.

INTERVIEW PROCESS

(1st) 45 min chat with the Head of User Research about your experience and the role.

(2nd) Presentation about a product you love and how you would improve it, followed by Q&A’s.

(3rd) Come to the office in person to meet the team.

If this sound like you then please apply ASAP with your CV to stand the best chance of getting an interview!

We welcome diversity

We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.