New Staff Product Designer

Well-known CMS system

We are working with a modern content management system that is chosen by some of the biggest brands in the world, they are looking for a Staff Product Designer to join them 🚀

Permanent

USA

$170,000 - $220,000 (DOE) + Stocks and Benefits

New Lead UI Designer / Manager

Investment platform service

We are working with an Investment platform service that are looking for a Lead UI Designer/ Manager to join them 🚀

Permanent

London

£90,000 - £100,000 +Share options + Benefits

New VP of Engineering

ConTech

On a mission to transform one of the world’s most pollutive industries in Construction, this company are looking for a VP of Engineering to join them, with occasional visits to their London office.

Permanent

London

Up to £180,000

Senior User Researcher

Online Bank

This brand are set on redefining what it means to work in finance – they listen to what their customers don’t like and they do the opposite! They’re all about making managing your money stress-free, everything’s clear and easy to understand, and their customer service is amazing.

Permanent

London

Up to £70,000

Staff Product Designer

Software Development

Working for a big name within customisable content. A highly advanced CMS used by huge, global brands!

Permanent

USA

$160000 - $225,000

Senior Visual / Branding / Marketing Designer

CMS System on Steroids

Really excited to be partnering with Sanity.IO to help them hire a Senior Visual / Marketing Designer.

Permanent

Remote

Competitive

Senior Product Designer

B2B SaaS

Permanent

London

£70,000 - £90,000

Senior UI Designer

Global ad agency

Great opportunity to be part of a growing presence within this agency's focus within Amsterdam whilst still supported by a wider team.

Permanent

Netherlands

€65,000 - €75,000

Senior User Researcher

Fintech

We are working with one of the UK's leading fintech companies who's main goal is to make money work better for everyone.

Permanent

London

£60,000 - £70,000

Technical Business Analyst

Media Brand

We’re working with a global publishing brand and they’re looking for a Senior Technical Business Analyst to join them.

Contract

London

Up to £540/day

Agile Project Manager

Transport Industry

Agile Project Manager required for an initial 18-month contract working on a large-scale transport project around reducing congestion and improving the overall air quality.

Contract

London

£450 - £500 a day - Inside IR35

Senior Engineering Manager

Sustainability & the environment

On a mission to transform one of the world’s most pollutive industries in Construction, this company are looking for a Senior Engineering Manager to join them, with occasional visits to their London office.

Permanent

London

Up to £120K

Business Analyst

Government Department

We’re working with a prominent government department that are looking to hire a Senior Business Analyst.

Contract

None

Up to £650/day

Software Engineer (Mid-Senior)

SaSS Start-Up

Do you want to work for a company who are at the forefront of every successful company’s agenda?

Permanent

Tel-Aviv

Up to 32,000 NIS per month

Software Engineer

SaSS Start-Up

Do you want to work for a company who are at the forefront of every successful company’s agenda?

Permanent

Tel-Aviv

Up to 26,000 NIS per month

Software Engineer

SaSS start-up

Do you want to work for a company who are at the forefront of every successful company’s agenda?

Permanent

Remote

Up to £65K

Senior Software Engineer

SaSS start-up

Do you want to work for a company who are at the forefront of every successful company’s agenda?

Permanent

Remote

Up to £80K

Lead UI Designer

Fintech

We are working with a well know finance app who help people to use their money wiser by bringing saving, investing, home-buying, and retirement services together into one simple app.

Permanent

London

£90,000 - £100,000

Lead UI Designer (Manager)

Scaling FinTech

Help this FinTech to take their visual language to the next level with more refinement, creativity and micro-interactions whilst also playing a key part in the evololution and growth of the design team.

Permanent

London

£90,000 - £100,000 + Stock Options

Senior Growth Engineer

Unicorn tech start-up

A Unicorn company that have recently opened up a growth division in London are looking for the first engineer to join their team.

Permanent

London

Up to £120K

Service Design Manager

John Lewis Partnership

  • Location Remote
  • Salary £70,000 - £75,000
  • Type Permanent
  • Start Date ASAP
Ben Clarfelt

Or call Ben Clarfelt

07967 313 466

Zebra People have been exclusively retained to support John Lewis & Partners on their vast hiring plans on what’s set to be one of the largest retail digital transformations in the UK at the moment.

If you’re an experienced Service Design Manager and want to be a part of this then apply below.

The client

Extremely exciting time to join them as they undertake a new ‘Partnership Plan’ which will see the expansion of digital, virtual and delivery services to get close to customers, reaching a profit of £400m by year 5.

They have a pledge to recruit young people coming out of the care system and have major commitments on cutting waste and net-zero carbon.

Being a Partnership for positive change, JLP is improving lives and building a more sustainable future. John Lewis is now a 60% online retailer and Waitrose has upped its online capacity for delivery to over 190,000 weekly slots.

The role

As a Lead Service Designer you will lead and support training and development and coach (on a rotational basis) a core team of Service Designers.

You will be able to marry customer insight and commercial drivers, to think through how a whole priority experience or proposition ‘system’ needs to work.

Map, plan, analyse, design and execute a clearly defined, lean and intelligently thought through end-to-end discovery and definition process to identify best-value opportunities on existing and new service opportunities to fulfil customer and commercial potential.

Using user-centred frameworks and techniques to provide consultancy and guide the team as lead practitioner on how services and products are explored/created including Value Proposition Design and Business Model Canvases, Lean Canvases and Jobs-To-Be-Done.

Through your Profession you will have the opportunity to develop and stretch personally and professionally to achieve your potential.

The Partnership supports agile and flexible working practices, such as when, where and how we work. We have several different ways to work flexibly, including part-time, flexible or compressed hours, and job sharing. Head office areas also support a blended working approach.

We celebrate diversity and inclusion in the John lewis Partnership and we are committed to becoming the UK’s most inclusive business, reflecting and connecting with the diverse communities that we serve.

The candidate

Act in accordance with the Partnership’s purpose and democratic principles, constructively participating in co-ownership, and demonstrating to customers and each other that it is a better way of doing business. Share your knowledge, experiences, ideas and opinion to improve the Partnership, speaking honestly and frequently.

Invest in your personal and professional development to achieve your potential, by doing more, doing better, or doing different. Continuously engage with and actively contribute to your Profession.

Take responsibility for actively engaging with change.

Create the conditions for all Partners to thrive, make their best contribution and achieve their potential.

Appreciate what different life experiences bring to the Partnership and the value this adds to unbiased and smarter decision making.

Set the tone, context and outcomes for the team with the voice of the customer at the heart.

Enable the conditions for Partner opinion to be heard and acted upon.

Engage and lead Partners in delivering and embedding change consistently and effectively.

In this role you will share collective responsibility with other Partners in the
same role for:

  • Managing (People Management and Task Management) a team of 3 Service Designers
  • Providing support for Partners to enable them to deliver their role outcomes
  • Supporting them in their personal and professional development,
  • Prioritising their activity and ensuring outcomes are delivered to agreed standards and timelines
  • Being the escalation route for Partners when needed.

Identify and validate user needs, behaviour and motivations to identify and design where highest value can be realised (Internal and external – Customer, Shop Partner, Customer Services etc)

Your focus will be on both front-of-stage (customer-facing) experience and back-of stage considerations encompassing logistics, operations and technical including actors, processes, comms, requirements, dependencies and restraints and establishing all business requirements (including OKRs) mapped closely to user insight.

As lead practitioner, plan and facilitate efficient and collaborative Service Design-related step-by-step team activities to progress the proposition design using clearly defined objectives, rationale and measures of success

Are you looking for a digital team or candidate?

Let's work together to find the right people, fast.

Send Brief 020 7729 4771

Looking for your next digital role?

We'll partner with you to find a company you can grow with.

Send CV/Portfolio 020 7729 4771