New Digital Program Manager

Education Institution

I'm currently seeking a Digital Program Manager to join the leadership team of a prestigious institution on an initial 3-month contract. Your primary responsibility will be to oversee the delivery of a number of complex projects such as the transition from Drupal 7 to Drupal 10, manage cloud migration, and develop an MVP SharePoint intranet.

Contract

Remote

£550 - £600 Outside IR35

New Data Engineer (GCP)

Renowned British Bank

Do you have a robust background in software and data engineering with extensive experience using GCP? Based in Bristol, this forward-thinking financial services company is looking for a talented Data Engineer to join their Consumer Servicing and Engagement Platform team. This role is pivotal in developing innovative financial tools and insights that empower millions of customers to take control of their finances. Ready to make a significant impact and drive change in the industry?

Permanent

Bristol

£80,000

Lead Product Designer

Challenger bank

Looking for a Lead Product Designer to join a brand new team working to create an AI chatbot experience.

Permanent

London

£85,000 - £95,000

Senior DevOps Engineer

SaaS Start-Up

Do you want to work for a company who are at the forefront of every successful company’s agenda?

Permanent

Remote

Up to £110,000

UX Designer

Publishing company

Working very closely with the Head of UX for a well known publisher, you will focus purely on UX design and Research - not UI/Product design.

Permanent

London

Up to £40000

Content Designer

Educational Organisation

We're working with an educational brand that are looking for several Content Designers to join their team!

Contract

Remote

Up to £55,000

Engineering Manager

Well known fitness mobile application

Based in Berlin and with more than 120 million users in 190 countries, this digital community for athletes is looking to bring on an Engineering Manager to build and lead their Map Rendering Engine team on a hybrid basis.

Permanent

Germany

Up to €153,476

Senior Geospatial Data Engineer

Well known fitness mobile application

Based in Berlin and with more than 120 million users in 190 countries, this digital community for athletes is looking to bring on a Senior Geospatial Data engineer to bolster their mapping and data processing team on a hybrid basis.

Permanent

Germany

Up to €139,777

Product Designer (UI)

Sustainability Software

We're working with an early stage start-up in the sustainability space, and they're looking for a Product Designer to join their team.

Permanent

London

Up to £70,000

Web Designer

Sass Product

Job Title: Web Designer (Mid-Senior Level)

Location: Remote (UK-based)

Salary: Up to £55k

Employment Type: Full-time (4-day week option available)

Permanent

Remote

up to 55,000

Python Developer

Green Tech

Are you passionate about leveraging technology to address urgent global climate challenges? If so, this is the ideal opportunity to make a real impact in a forward-thinking early-stage start-up that is leading the charge in sustainable building practices, leveraging state-of-the-art technology to optimise energy efficiency and decarbonisation for a greener tomorrow.

Permanent

London

65000

Software Engineer

GreenTech Company

Are you passionate about leveraging technology to address urgent global challenges? If so, this is an ideal opportunity to make a real impact in a company revolutionising building decarbonisation while advancing your career in a dynamic startup environment.

Permanent

London

£65,000, flexible for the right person!

UX Strategist (Fixed Term Contract)

Advertising agency

Working on a digital transformation for an entertainment client, via a well-known and high pedigree advertising agency. Sprint-based with usability testing.

Permanent

London

£60,000 - £80,000

Senior Product Manager

Social Care Start Up

Senior Product Manager required for exciting scale up who is revolutionising the social care start-up through its innovative software care product.

Permanent

London

£75,000 - £90,000

QA

Medical start-up

On a mission to help people who have been diagnosed with chronic kidney disease, this start-up are looking for their first QA hire.

Permanent

London

Up to £60K

Senior Designer

Branding agency

Permanent

London

55,000

Service Design Manager

John Lewis Partnership

  • Location Remote
  • Salary £70,000 - £75,000
  • Type Permanent
  • Start Date ASAP
Ben Clarfelt

Or call Ben Clarfelt

07967 313 466

Zebra People have been exclusively retained to support John Lewis & Partners on their vast hiring plans on what’s set to be one of the largest retail digital transformations in the UK at the moment.

If you’re an experienced Service Design Manager and want to be a part of this then apply below.

The client

Extremely exciting time to join them as they undertake a new ‘Partnership Plan’ which will see the expansion of digital, virtual and delivery services to get close to customers, reaching a profit of £400m by year 5.

They have a pledge to recruit young people coming out of the care system and have major commitments on cutting waste and net-zero carbon.

Being a Partnership for positive change, JLP is improving lives and building a more sustainable future. John Lewis is now a 60% online retailer and Waitrose has upped its online capacity for delivery to over 190,000 weekly slots.

The role

As a Lead Service Designer you will lead and support training and development and coach (on a rotational basis) a core team of Service Designers.

You will be able to marry customer insight and commercial drivers, to think through how a whole priority experience or proposition ‘system’ needs to work.

Map, plan, analyse, design and execute a clearly defined, lean and intelligently thought through end-to-end discovery and definition process to identify best-value opportunities on existing and new service opportunities to fulfil customer and commercial potential.

Using user-centred frameworks and techniques to provide consultancy and guide the team as lead practitioner on how services and products are explored/created including Value Proposition Design and Business Model Canvases, Lean Canvases and Jobs-To-Be-Done.

Through your Profession you will have the opportunity to develop and stretch personally and professionally to achieve your potential.

The Partnership supports agile and flexible working practices, such as when, where and how we work. We have several different ways to work flexibly, including part-time, flexible or compressed hours, and job sharing. Head office areas also support a blended working approach.

We celebrate diversity and inclusion in the John lewis Partnership and we are committed to becoming the UK’s most inclusive business, reflecting and connecting with the diverse communities that we serve.

The candidate

Act in accordance with the Partnership’s purpose and democratic principles, constructively participating in co-ownership, and demonstrating to customers and each other that it is a better way of doing business. Share your knowledge, experiences, ideas and opinion to improve the Partnership, speaking honestly and frequently.

Invest in your personal and professional development to achieve your potential, by doing more, doing better, or doing different. Continuously engage with and actively contribute to your Profession.

Take responsibility for actively engaging with change.

Create the conditions for all Partners to thrive, make their best contribution and achieve their potential.

Appreciate what different life experiences bring to the Partnership and the value this adds to unbiased and smarter decision making.

Set the tone, context and outcomes for the team with the voice of the customer at the heart.

Enable the conditions for Partner opinion to be heard and acted upon.

Engage and lead Partners in delivering and embedding change consistently and effectively.

In this role you will share collective responsibility with other Partners in the
same role for:

  • Managing (People Management and Task Management) a team of 3 Service Designers
  • Providing support for Partners to enable them to deliver their role outcomes
  • Supporting them in their personal and professional development,
  • Prioritising their activity and ensuring outcomes are delivered to agreed standards and timelines
  • Being the escalation route for Partners when needed.

Identify and validate user needs, behaviour and motivations to identify and design where highest value can be realised (Internal and external – Customer, Shop Partner, Customer Services etc)

Your focus will be on both front-of-stage (customer-facing) experience and back-of stage considerations encompassing logistics, operations and technical including actors, processes, comms, requirements, dependencies and restraints and establishing all business requirements (including OKRs) mapped closely to user insight.

As lead practitioner, plan and facilitate efficient and collaborative Service Design-related step-by-step team activities to progress the proposition design using clearly defined objectives, rationale and measures of success

Are you looking for a digital team or candidate?

Let's work together to find the right people, fast.

Send Brief 020 7729 4771

Looking for your next digital role?

We'll partner with you to find a company you can grow with.

Send CV/Portfolio 020 7729 4771