New Senior UX Designer

Digital Design Agency

We are working with a digital design agency who are looking for a Senior UX Designer to join their team.

Permanent

London

£50,000 - £60,000

New Senior UX Designer

Ecommerce Agency

This well-known E-commerce agency are looking for a Senior UX Designer to join their team!

Permanent

None

Up to £60,000

New Agile Test Lead

Transport department

The biggest transport company in London are looking for several Agile Test Leads to join them.

Contract

London

Up to £650 a day

Lead Growth Engineer

Unicorn tech start-up

A Unicorn company that have recently opened up a growth division are looking for the first Lead engineer to join their London based team.

Permanent

London

£105K - £130K

Senior Growth Engineer

Unicorn tech start-up

A Unicorn company that have recently opened up a growth division in London are looking for the first engineer to join their London based team.

Permanent

London

£100K to £120K

Freelance Brand Designer

Education

Contract

None

Up to £425/day Outside IR35

Head of Experience & Design

Waitrose & Partners

An opportunity for an experienced design leader to own and shape the future of customer experience within a well loved retail brand.

Permanent

London

£90,000 - £114,000 + Benefits

Head of Agile Delivery Management

Education Provider

We are currently seeking a Head of Agile Delivery for a truly respected education brand who is at the beginning of a vast and exciting digital transformation.

Permanent

London

£100,000

Head of Product Management

Educational Establishment

We are working with one of the nations most trusted law schools who are embarking on a digital transformation which you could be at the heart of.

Permanent

London

£100,000 - £110,000

Head of Design

Waitrose

We’re working with Waitrose who I'm sure you've heard of before! They are looking for a Head of Design to join as they are about to embark on a vast digital transformation.

Permanent

London

£110,000 - £114,000

Lead Product Designer

B2B SaaS

We are working with a content management system who are revolutionising the way companies can deliver their content to digital devices and products.

Permanent

Remote

£80,000 - £90,000

Head of Product and Experience Design

Waitrose

We’re working with well-loved retail brand Waitrose who are looking for a Head of Product and Experience Design to join their team!

Permanent

Remote

Up to £114,000

Lead Product Designer

Customisable CMS

Product Designer to co-lead design on the Enterprise Squad, leading and owning design on this key business squad, as well as influencing the entire products design system.

Permanent

Remote

£80-£100,000

Interaction Designer

Experience gifting

Pretty straight forward design role for our Dublin network. Cool company and great Head of Experience to report to.

Contract

Dublin

Approx. €400-€475 per day

Senior Software Engineer (Frontend)

Education AI Start-up

Hit a glass ceiling in your job? Want to play a key role in building and scaling a start-up where there’s no limit to your progression?

Permanent

London

£85,000

Lead Product Designer

B2B SaaS - Content Management

You’ll join a market leading and rapidly scaling tech business who have built a content management system like no other. As the design lead for the Enterprise squad, you will own the end-to-end design process for their key customer group, solving some highly complex problems and driving massive business impact.

Permanent

Remote

£80,000 – £90,000

Senior Technical Writer

CMS Start-up

A secure, well-funded and remote first start up who’s product is used by huge organisations from Spotify to Figma, are on the lookout for a Senior Technical Writer to join them.

Permanent

London

Up to £80K

Principal Product Designer

B2B SaaS Company

We are working with a Data cloud platform that turn raw unstructured data into a context that drives business growth and innovation. They do this by Building data pipelines and transforming from the cloud to BI and advanced analytics.

Permanent

Remote

£80,000 - £95,000+ Equity & Shares

Senior UX Designer

Travel

This is an opportunity to join a well known travel brand and work in a true UX design position.

Permanent

London

£60,000 - £65,000 + bonus

Delivery Manager

Government Department

Delivery Manager, Inside IR35 Contract

Contract

None

Up to 450 inside IR35

Service Design Manager

John Lewis Partnership

  • Location Remote
  • Salary £70,000 - £75,000
  • Type Permanent
  • Start Date ASAP
Ben Clarfelt

Or call Ben Clarfelt

07967 313 466

Zebra People have been exclusively retained to support John Lewis & Partners on their vast hiring plans on what’s set to be one of the largest retail digital transformations in the UK at the moment.

If you’re an experienced Service Design Manager and want to be a part of this then apply below.

The client

Extremely exciting time to join them as they undertake a new ‘Partnership Plan’ which will see the expansion of digital, virtual and delivery services to get close to customers, reaching a profit of £400m by year 5.

They have a pledge to recruit young people coming out of the care system and have major commitments on cutting waste and net-zero carbon.

Being a Partnership for positive change, JLP is improving lives and building a more sustainable future. John Lewis is now a 60% online retailer and Waitrose has upped its online capacity for delivery to over 190,000 weekly slots.

The role

As a Lead Service Designer you will lead and support training and development and coach (on a rotational basis) a core team of Service Designers.

You will be able to marry customer insight and commercial drivers, to think through how a whole priority experience or proposition ‘system’ needs to work.

Map, plan, analyse, design and execute a clearly defined, lean and intelligently thought through end-to-end discovery and definition process to identify best-value opportunities on existing and new service opportunities to fulfil customer and commercial potential.

Using user-centred frameworks and techniques to provide consultancy and guide the team as lead practitioner on how services and products are explored/created including Value Proposition Design and Business Model Canvases, Lean Canvases and Jobs-To-Be-Done.

Through your Profession you will have the opportunity to develop and stretch personally and professionally to achieve your potential.

The Partnership supports agile and flexible working practices, such as when, where and how we work. We have several different ways to work flexibly, including part-time, flexible or compressed hours, and job sharing. Head office areas also support a blended working approach.

We celebrate diversity and inclusion in the John lewis Partnership and we are committed to becoming the UK’s most inclusive business, reflecting and connecting with the diverse communities that we serve.

The candidate

Act in accordance with the Partnership’s purpose and democratic principles, constructively participating in co-ownership, and demonstrating to customers and each other that it is a better way of doing business. Share your knowledge, experiences, ideas and opinion to improve the Partnership, speaking honestly and frequently.

Invest in your personal and professional development to achieve your potential, by doing more, doing better, or doing different. Continuously engage with and actively contribute to your Profession.

Take responsibility for actively engaging with change.

Create the conditions for all Partners to thrive, make their best contribution and achieve their potential.

Appreciate what different life experiences bring to the Partnership and the value this adds to unbiased and smarter decision making.

Set the tone, context and outcomes for the team with the voice of the customer at the heart.

Enable the conditions for Partner opinion to be heard and acted upon.

Engage and lead Partners in delivering and embedding change consistently and effectively.

In this role you will share collective responsibility with other Partners in the
same role for:

  • Managing (People Management and Task Management) a team of 3 Service Designers
  • Providing support for Partners to enable them to deliver their role outcomes
  • Supporting them in their personal and professional development,
  • Prioritising their activity and ensuring outcomes are delivered to agreed standards and timelines
  • Being the escalation route for Partners when needed.

Identify and validate user needs, behaviour and motivations to identify and design where highest value can be realised (Internal and external – Customer, Shop Partner, Customer Services etc)

Your focus will be on both front-of-stage (customer-facing) experience and back-of stage considerations encompassing logistics, operations and technical including actors, processes, comms, requirements, dependencies and restraints and establishing all business requirements (including OKRs) mapped closely to user insight.

As lead practitioner, plan and facilitate efficient and collaborative Service Design-related step-by-step team activities to progress the proposition design using clearly defined objectives, rationale and measures of success

Are you looking for a digital team or candidate?

Let's work together to find the right people, fast.

Send Brief 020 7729 4771

Looking for your next digital role?

We'll partner with you to find a company you can grow with.

Send CV/Portfolio 020 7729 4771