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Senior Digital Product Designer

Disruptive AI FinTech Company

This is one of the fastest growing start-ups out there! Using AI combined with machine learning, this product offers smart, personalised banking support to over 1 million users worldwide.

The client

This client is working radically to improve your relationship with money.

Combining AI & Machine Learning they offer a smart and personalised insight and support into your spending habits. This product is designed to make you feel good about money and the way you save/spend it. You talk to the chatbot by messaging it just as easily as you would your friends!

They were launched in 2016 and are currently helping over 1 million users across the UK, US and Canada, this is one of the fastest growing tech start-ups in the world!

The role

As a Senior Product Designer, you will lead the design process for your squad, conducting some research (in collaboration with a dedicated researcher) to dig down in to the needs of your users within the business area you own, and develop solutions through a user centred and iterative approach.

You will work closely with a product owner, developers and other designers to improve the entire journey while remembering the business values – trust, honesty and transparency.

What will you be doing?:

  • Solving customer problems that are key to the clients success with simple, robust and elegant solutions.
  • Designing systems for mass personalisation with complex interaction patterns between chat and chat-integrated UI across Facebook Messenger the client’s app, and more
  • Testing, iterating and refining concepts with our active community of users and growing list of alpha testers.
  • Applying data, integrated A/B tests and customer support queries to validate and iterate on shipped features.
  • Collaborating with team members and communicating designs to developers and the wider team.

The candidate

  • Three to five years full-time experience designing digital products in collaboration with developers
  • A passion for creative design systems, design DNA, consistency, and re usability – from UI and content to user permissions and bot rules
  • A portfolio of work that speaks to the craftsmanship and impact of your designs
  • Experience designing at or for consumer focused tech companies
  • Ability to own design problems and customer outcomes end-to-end, from understanding the users and pushing  the client’s thinking with a variety of solutions, to designing the detailed workflows and interfaces that bring solutions to life.
  • Strong communication, presentation and collaboration skills

If you want the chance to work on something different and be part of the future of fin tech then apply now!