New Senior Design Researcher

Innovation Hub

Senior Design Researcher required for an exciting innovation hub focused on tackling some of the most complex transportation and mobility problems out there.

Permanent

None

£55,000 - £63,000

New Lead Software Engineer

Westminster City Council

Want to take complete ownership of a brand new team, that is just a couple of months old and is rapidly growing? Are you someone with coaching experience who is keen to put their own stamp on things and make important technical choices that will impact the future of Westminster?

Permanent

London

Up to £100K

New Lead Design Researcher

Innovation Hub

Lead Design Researcher required for an exciting innovation hub focused on tackling some of the most complex transportation and mobility problems out there.

Permanent

London

£80,000

Principal UI Designer

SaaS Company

We’re working with a market-leading SaaS brand that are looking for a Principal UI Designer to join them!

Permanent

Remote

Up to £100,000

Senior/Principal Product Designer

B2B Data/SaaS

An opportunity to affect users' lives on an almost daily basis through increasing the impact data can have. Looking for both a Senior and a Principal Product Designer.

Permanent

Remote

£70,000 - £90,000

Senior User Researcher

Government Department

Opportunity to work on meaningful projects for a government department.

Duration: 6 months initially

Rate: Up to £600 per day, INSIDE IR35

Location: Hybrid – you'll need to come into an office twice a week. They have offices in London as well as other major cities up and down the UK.

Experience: Ideally, you’ll have previous experience working directly for a government agency/departments or within the public sector - but not mandatory.

THE ROLE

Various roles coming in the pipeline with requirements such as:

Planning, designing and conducting in-house usability testing sessions to support the design and development of digital services.
Leading the usability testing process from developing user recruitment briefs through to test moderation, analysis and report writing.
Conducting in-house research to test new product and concept developments (including user requirements gathering and early stage concept and prototype testing, research, and other approaches to ensuring the user need is fully understood in the service design).
Working closely with designers and developers to turn user data into actionable product/service requirements that feed into prototype development, and influence product direction.
Running co-design and research workshops internal stakeholders to explore goals, and share research findings and insights with project teams.
Presenting findings and related design/business recommendations and customer insights to senior decision makers.
Designing and running usability studies on paper and digital prototypes and live sites and devices to improve branded digital services and products – may include usability testing, card sorting exercises, ethnographic research, heuristic and expert reviews, and other research as identified.

If this is of interest to you and you fit the criteria, then please do apply asap with your CV to be considered.

Contract

London

Up to £600 p/d

Senior Product Designer

B2B SaaS

I am looking for a Senior Product Designer for a fully remote role (you must be based in the UK).

Permanent

Remote

Up to £70000

Principle Product Designer

B2B SaaS

I am looking for a Principle Product Designer for a fully remote role (you must be based in the UK).

Permanent

Remote

Senior UX Designer

B2B Devops

I am looking for a Senior UX Designer for a company based in Cambridge who are happy for you to work on a remote-first basis with only 1-2 visits per month to their office (where you'll also get free breakfast and lunch amongst other great perks).

Permanent

London

Up to £70,000

Principal Product Designer

B2B SaaS Company

We are working with a Data cloud platform that turn raw unstructured data into a context that drives business growth and innovation. They do this by Building data pipelines and transforming from the cloud to BI and advanced analytics.

Permanent

Remote

£80,000 - £95,000

Senior UX Designer

Software company

Working with a software company amongst 14 other designers and a very strong buy-in from the leadership team.

Permanent

South East

£65,000 - £70,000

Lead Product Designer

Rapidly scaling FinTech

Continuing our retained project with PriamaryBid to build out a centralised Design function across Product and Brand. The next key hire in this team is a Product Design Lead who will support the Design Director, leading from a project perspective. This a non-managing Lead role but you will help to mentor more junior members around you.

Permanent

London

£75,000 - £80,000 + Bonus + Equity + Benefits

Lead Product Designer

FinTech

Lead Product Designer needed to strengthen the design team alongside another Lead, as an end-to-end hands-on designer, with a knack for UI.

Permanent

London

£70,000 - £80,000

Senior / Lead UX Designer

John Lewis Partnership

  • Location Remote
  • Salary £65,000 - £75,000
  • Type Permanent
  • Start Date ASAP
Ben Clarfelt

Or call Ben Clarfelt

07967 313 466

Zebra People have been exclusively retained to support John Lewis & Partners on their vast hiring plans on what’s set to be one of the largest retail digital transformations in the UK at the moment.

If you’re an experienced Senior / Lead UX Designer and want to be a part of this then apply below.

The client

Extremely exciting time to join them as they undertake a new ‘Partnership Plan’ which will see the expansion of digital, virtual and delivery services to get close to customers, reaching a profit of £400m by year 5.

They have a pledge to recruit young people coming out of the care system and have major commitments on cutting waste and net-zero carbon.

Being a Partnership for positive change, JLP is improving lives and building a more sustainable future. John Lewis is now a 60% online retailer and Waitrose has upped its online capacity for delivery to over 190,000 weekly slots

The role

You are a skilled and experienced end-to-end Experience Designer, who has a track record of projects proving your focus on creating outstanding customer experiences. At John Lewis, we’re going beyond the conventions of UX to create truly omnichannel experiences for our customers.

You can demonstrate working from discovery stage to finished product using user-centred design methodologies at pace. You can plan, rationale and execute a clearly defined and intelligently thought-through process in order to identify and meet customer and business goals. Importantly, you can bring stakeholders on this journey. You’ve a great eye for detail, are able to communicate clearly and can translate ideas to stakeholders and team members alike. Importantly, you know when a sketch is sufficient and a high fidelity prototype is overkill. You have previous experience working in Agile and understand what is required to ‘work lean’ – working closely with your colleagues to iterate and learn quickly.

In the manager role, you’ll be supporting your Lead by helping oversee and mentor a small team –giving timely direction, support and honest feedback – whilst working with your manager on day-to-day team activities. These include pushing the boundaries of your team’s thinking and challenging positively to improve ways of working and performance. Responsibilities include helping the managers to nurture and evaluate your team’s personal development, assisting with recruitment and onboarding activities when required, whilst driving knowledge-sharing and experience design advocacy. Above all, you’ll be focused on making the thinking real, to deliver on customer, Partner and commercial objectives for the Partnership.

You’re a people-person who can work in agile, cross-functional teams to deliver end-to-end products. You can inspire and motivate and get a kick out of bringing the team and stakeholders together to co-create greatness – exploring and defining what will delight the customer and achieve commercial success in equal measure. You’ll be a champion and ambassador for the customer experience for our digital and physical touchpoints across the entire business. Finally, your passion will be rewarded in the knowledge that you have driven the design of a compelling suite of propositions, services and experiences that will help grow long-term customer relationships. Through your Profession you will have the opportunity to develop and stretch personally and professionally to achieve your potential.

The Partnership supports agile and flexible working practices, such as when, where and how we work. We have several different ways to work flexibly, including part-time, flexible or compressed hours, and job sharing. Head office areas also support a blended working approach.

We celebrate diversity and inclusion in the John lewis Partnership and we are committed to becoming the UK’s most inclusive business, reflecting and connecting with the diverse communities that we serve.

The candidate

Supporting your Experience Lead to look after the team and plan and carry out team-related activities

Leading a small team of Experience Designers working in agile, multi-disciplined teams whilst fulfilling your own team obligations

Helping drive design quality, consistency and great ways of working between teams through a regular feedback process with your reports and line manager as well as the wider Product team. Ensuring that the communication is constructive and helping to promote a positive culture through team empowerment (Partnership Principle One)

Pro-actively troubleshooting and problem-solving ongoing team issues under the guidance of the managers

Promoting a user-entered design approach and encouraging your team to do so via team-share sessions, presentations and activities. You will play a lead role in sharing and developing the Community of Practice sessions alongside your fellow Proposition, Experience, Service Design and Omnichannel UI Leads

Building and developing relationships with design peers and business stakeholders to influence all aspects of the customer experience

Within your Agile delivery team, collaborating closely and regularly with colleagues, especially omnichannel UI, Innovation and Experience Research to brainstorm and generate ideas

Adopting a hypothesis-driven test and learn approach, carefully choosing the most appropriate research methods to validate your assumptions using a healthy balance of qualitative and quantitative research

Planning and facilitating workshops to align stakeholders, establishing customer, business and project requirements to identify risks and dependencies: eg. Running Google Sprints, visioning sessions, persona development, empathy mapping, end-to-end customer journey mapping and service design blueprints (across digital and offline)

Gathering and analysing customer and business data to support decisions: this includes inventory creation, data analytics, MVT testing, usability testing (remote and lab), heuristic analysis, competitor reviews, ethnographic studies, card sorting and surveys

Using user-centred frameworks and techniques to guide how services and products are created including Value Proposition Design and Business Model Canvases, Lean UX Canvases and Jobs-To-Be-Done

Being a guardian and advocate of the design system; using the design kits, components and assets intelligently

Conducting diligent QA testing across browsers and devices to meet acceptance criteria

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