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Digital Design Agency
We are working with a digital design agency who are looking for a Senior UX Designer to join their team.
Permanent
London
£50,000 - £60,000
Ecommerce Agency
This well-known E-commerce agency are looking for a Senior UX Designer to join their team!
Permanent
None
Up to £60,000
Transport department
The biggest transport company in London are looking for several Agile Test Leads to join them.
Contract
London
Up to £650 a day
Unicorn tech start-up
A Unicorn company that have recently opened up a growth division are looking for the first Lead engineer to join their London based team.
Permanent
London
£105K - £130K
Unicorn tech start-up
A Unicorn company that have recently opened up a growth division in London are looking for the first engineer to join their London based team.
Permanent
London
£100K to £120K
Education
Contract
None
Up to £425/day Outside IR35
Waitrose & Partners
An opportunity for an experienced design leader to own and shape the future of customer experience within a well loved retail brand.
Permanent
London
£90,000 - £114,000 + Benefits
Education Provider
We are currently seeking a Head of Agile Delivery for a truly respected education brand who is at the beginning of a vast and exciting digital transformation.
Permanent
London
£100,000
Educational Establishment
We are working with one of the nations most trusted law schools who are embarking on a digital transformation which you could be at the heart of.
Permanent
London
£100,000 - £110,000
Waitrose
We’re working with Waitrose who I'm sure you've heard of before! They are looking for a Head of Design to join as they are about to embark on a vast digital transformation.
Permanent
London
£110,000 - £114,000
B2B SaaS
We are working with a content management system who are revolutionising the way companies can deliver their content to digital devices and products.
Permanent
Remote
£80,000 - £90,000
Waitrose
We’re working with well-loved retail brand Waitrose who are looking for a Head of Product and Experience Design to join their team!
Permanent
Remote
Up to £114,000
Customisable CMS
Product Designer to co-lead design on the Enterprise Squad, leading and owning design on this key business squad, as well as influencing the entire products design system.
Permanent
Remote
£80-£100,000
Experience gifting
Pretty straight forward design role for our Dublin network. Cool company and great Head of Experience to report to.
Contract
Dublin
Approx. €400-€475 per day
Education AI Start-up
Hit a glass ceiling in your job? Want to play a key role in building and scaling a start-up where there’s no limit to your progression?
Permanent
London
£85,000
B2B SaaS - Content Management
You’ll join a market leading and rapidly scaling tech business who have built a content management system like no other. As the design lead for the Enterprise squad, you will own the end-to-end design process for their key customer group, solving some highly complex problems and driving massive business impact.
Permanent
Remote
£80,000 – £90,000
CMS Start-up
A secure, well-funded and remote first start up who’s product is used by huge organisations from Spotify to Figma, are on the lookout for a Senior Technical Writer to join them.
Permanent
London
Up to £80K
B2B SaaS Company
We are working with a Data cloud platform that turn raw unstructured data into a context that drives business growth and innovation. They do this by Building data pipelines and transforming from the cloud to BI and advanced analytics.
Permanent
Remote
£80,000 - £95,000+ Equity & Shares
Travel
This is an opportunity to join a well known travel brand and work in a true UX design position.
Permanent
London
£60,000 - £65,000 + bonus
Government Department
Delivery Manager, Inside IR35 Contract
Contract
None
Up to 450 inside IR35
John Lewis Partnership
Or call Ben Clarfelt
Zebra People have been exclusively retained to support John Lewis & Partners on their vast hiring plans on what’s set to be one of the largest retail digital transformations in the UK at the moment.
If you’re an experienced Senior / Lead UX Designer and want to be a part of this then apply below.
Extremely exciting time to join them as they undertake a new ‘Partnership Plan’ which will see the expansion of digital, virtual and delivery services to get close to customers, reaching a profit of £400m by year 5.
They have a pledge to recruit young people coming out of the care system and have major commitments on cutting waste and net-zero carbon.
Being a Partnership for positive change, JLP is improving lives and building a more sustainable future. John Lewis is now a 60% online retailer and Waitrose has upped its online capacity for delivery to over 190,000 weekly slots
You are a skilled and experienced end-to-end Experience Designer, who has a track record of projects proving your focus on creating outstanding customer experiences. At John Lewis, we’re going beyond the conventions of UX to create truly omnichannel experiences for our customers.
You can demonstrate working from discovery stage to finished product using user-centred design methodologies at pace. You can plan, rationale and execute a clearly defined and intelligently thought-through process in order to identify and meet customer and business goals. Importantly, you can bring stakeholders on this journey. You’ve a great eye for detail, are able to communicate clearly and can translate ideas to stakeholders and team members alike. Importantly, you know when a sketch is sufficient and a high fidelity prototype is overkill. You have previous experience working in Agile and understand what is required to ‘work lean’ – working closely with your colleagues to iterate and learn quickly.
In the manager role, you’ll be supporting your Lead by helping oversee and mentor a small team –giving timely direction, support and honest feedback – whilst working with your manager on day-to-day team activities. These include pushing the boundaries of your team’s thinking and challenging positively to improve ways of working and performance. Responsibilities include helping the managers to nurture and evaluate your team’s personal development, assisting with recruitment and onboarding activities when required, whilst driving knowledge-sharing and experience design advocacy. Above all, you’ll be focused on making the thinking real, to deliver on customer, Partner and commercial objectives for the Partnership.
You’re a people-person who can work in agile, cross-functional teams to deliver end-to-end products. You can inspire and motivate and get a kick out of bringing the team and stakeholders together to co-create greatness – exploring and defining what will delight the customer and achieve commercial success in equal measure. You’ll be a champion and ambassador for the customer experience for our digital and physical touchpoints across the entire business. Finally, your passion will be rewarded in the knowledge that you have driven the design of a compelling suite of propositions, services and experiences that will help grow long-term customer relationships. Through your Profession you will have the opportunity to develop and stretch personally and professionally to achieve your potential.
The Partnership supports agile and flexible working practices, such as when, where and how we work. We have several different ways to work flexibly, including part-time, flexible or compressed hours, and job sharing. Head office areas also support a blended working approach.
We celebrate diversity and inclusion in the John lewis Partnership and we are committed to becoming the UK’s most inclusive business, reflecting and connecting with the diverse communities that we serve.
Supporting your Experience Lead to look after the team and plan and carry out team-related activities
Leading a small team of Experience Designers working in agile, multi-disciplined teams whilst fulfilling your own team obligations
Helping drive design quality, consistency and great ways of working between teams through a regular feedback process with your reports and line manager as well as the wider Product team. Ensuring that the communication is constructive and helping to promote a positive culture through team empowerment (Partnership Principle One)
Pro-actively troubleshooting and problem-solving ongoing team issues under the guidance of the managers
Promoting a user-entered design approach and encouraging your team to do so via team-share sessions, presentations and activities. You will play a lead role in sharing and developing the Community of Practice sessions alongside your fellow Proposition, Experience, Service Design and Omnichannel UI Leads
Building and developing relationships with design peers and business stakeholders to influence all aspects of the customer experience
Within your Agile delivery team, collaborating closely and regularly with colleagues, especially omnichannel UI, Innovation and Experience Research to brainstorm and generate ideas
Adopting a hypothesis-driven test and learn approach, carefully choosing the most appropriate research methods to validate your assumptions using a healthy balance of qualitative and quantitative research
Planning and facilitating workshops to align stakeholders, establishing customer, business and project requirements to identify risks and dependencies: eg. Running Google Sprints, visioning sessions, persona development, empathy mapping, end-to-end customer journey mapping and service design blueprints (across digital and offline)
Gathering and analysing customer and business data to support decisions: this includes inventory creation, data analytics, MVT testing, usability testing (remote and lab), heuristic analysis, competitor reviews, ethnographic studies, card sorting and surveys
Using user-centred frameworks and techniques to guide how services and products are created including Value Proposition Design and Business Model Canvases, Lean UX Canvases and Jobs-To-Be-Done
Being a guardian and advocate of the design system; using the design kits, components and assets intelligently
Conducting diligent QA testing across browsers and devices to meet acceptance criteria
We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.
Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.
We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.
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