Principle Strategic Account Manager

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Strategic Principle Account Management is required for exciting digital customer experience consultancy paying up to £120,000

The client

Company Overview: Our client is a leading consultancy specialising in innovating digital customer experiences to drive sustainable growth for organizations worldwide. With over two decades of expertise, they have consistently delivered transformative solutions, ranging from assisting leading game companies in community growth to enhancing membership engagement for major tourism boards.

The role

Role Overview: As a Principal Account Manager, you will be instrumental in nurturing and expanding client relationships while overseeing project delivery for a diverse portfolio. Your primary focus will be on existing client engagement and growth, advising on customer experience strategies across B2C and B2B sectors. Leading a small team, you’ll spearhead end-to-end project execution, addressing client pain points and recommending tailored solutions, whether through technological advancements or targeted marketing initiatives. Your expertise will guide clients through the adoption of innovative solutions, utilizing consulting methodologies to generate insights and strategic recommendations.

The candidate

Candidate Profile: We are seeking an experienced Account Manager, preferably with a background in management consultancy or digital transformation. Key qualifications include:

• Proven track record in cultivating long-term client relationships through effective stakeholder management and communication.
• Demonstrated leadership in managing client projects throughout digital transformation journeys.
• Familiarity with agile methodologies and project management principles.
• Prior experience in customer experience (CX) projects is advantageous.
• Passion for delivering exceptional customer experiences through design is desirable.

Opportunity and Compensation: This role offers a unique opportunity for career advancement, with the potential to evolve into a future Managing Director position within the company. The compensation package is competitive, ranging from £100,000 to £120,000 annually, commensurate with experience and expertise.

Apply below if your interested to hear more,
Candidate Profile: We are seeking an experienced Account Manager, preferably with a background in management consultancy or digital transformation. Key qualifications include:

2 days a week in the London office.

Apply below if your interested to hear more,

We welcome diversity

We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.