UX and Service Design

Senior UX Designer

Large SaaS platform

Great opportunity to join an established UX team, including a Head of UX, working on a SaaS based product that has a large Global reach.

The client

With over 200 employees in more than 90 countries, this company dominates the space it’s in but has also managed to maintain a very collaborative, non-hierachical and friendly culture. They have over 100 industry awards and have revolutionised the sector they’re in.

The Head of UX has worked hard to establish not only a team, but buy-in from internal stakeholders to ensure proper UX methodologies have their place on the projects they choose to make a difference on (the Head of UX makes a point of coming in at the start of projects or not at all!).

They have a large open plan office across two floors and offer awesome benefits on top of flexible working.


The role

You will be part of a hybrid digital design team, working in an Agile environment and closely with their in-house development team along with other cross functional teams in the UK and Worldwide.

You will work on various projects from updating and improving UX and CX on old software to new software, helping integrate software as well as creating a fully comprehensive self service software for their user-base.

Due to all the projects being linked to the software platform, they all involve transactional, complex and data rich components, so you will need to have some experience of this in previous projects.

The candidate

Although the team are made up of hybrid UX/UI consultants, they are still very much focussed on being help to fix complex problems rather than pretty pixels. So you will most definitely need to have worked on complex or data-heavy products previously, not just web-based marketing campaigns for this one.

They will happily consider candidates at mid-senior level as well as senior. Either way, your profile would be developed further.

You also don’t have to be a UX/UI designer yourself. Nor do you need lots of formal UX research experience. As long as you have commercial experience working as a UX designer in some capacity and on products as mentioned previously.

The key find for them on top of commercial experience, is personality traits;

  • Inquisitive
  • Self-aware
  • Emotionally intelligent
  • Innovative
  • Collaborative


If this sounds of interest and suits your experience, then please send your CV and portfolio to me ASAP to stand the best chance of getting an interview!




We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.