UX Designer

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Working very closely with the Head of UX for a well known publisher, you will focus purely on UX design and Research - not UI/Product design.

The client

A renowned publisher with a wide array of titles, genres and hugely successful publications under their belt. The company also a puts a huge emphasis on staff well-being with some great benefits to back it up, including staff wellness days, flexible working, private medical insurance and discretionary bonuses. You'll be needed in their London-based office twice a week (Wednesdays & Thursdays). Sponsorship is NOT available, sorry.

The role

The client's digital presence is mainly web-based. They're accessible via mobile too but you're unlikely to be working on an app (just fyi in case that's your thing). Your key responsibilities will include;

Run user experience research to understand their users’ journeys and needs, deciding on the best method to use (e.g. interviews, focus groups, card sorting, usage analytics).
Capture findings from user experience research and translate into clear designs and prioritised in documentation, whether for roadmap or immediate development.
Produce designs (sketches, wireframes, mockups, and interactive prototypes, as appropriate) to assist with user research, internal discussion, presentations to stakeholders, and delivery.
Work with Editorial leads and Product Managers on new product proposals to identify new feature requirements.
Analyse web usage data to understand and measure user engagement and optimize user journeys.
Benchmark competitors against their platforms, in order to remain market-leading for user experience and user engagement.
Identify improvements to the team’s processes and workflow.

The candidate

This is quite a research-based organisation. So although you don't have to start off as a total expert in User Research, you will need experience – this is a proper UX role – not UX/UI. Hands-on UX design skills also very important e.g. wireframes, prototypes, user journeys etc – ideally in Figma. Working there can be fast paced and ambiguous at times – so you'll need to be comfortable with this too. Will consider agency backgrounds but will depend on the projects you've worked on – looking for complexity and depth – not just superficial visuals and marketing. An academic degree qualification would be ideal. Accessibility is really important for them – you'll get trained if needed but any prior experience here is a bonus – but not essential. If this sounds like you then please apply ASAP to stand the best chance of getting an interview!

We welcome diversity

We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.