Senior User Researcher

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This global research consultancy that specialise in technology and media are looking for a Senior User Researcher to join their growing team!

The client

They have an amazing roster of clients including Google, BBC and Spotify that they provide strategic advice and insights to in order to support there unique and varied challenges – projects could be anything from looking into what makes apps discoverable, to understanding how TV viewing behaviour has evolved.

Anything else?

No two projects are the same, the work is always interesting
There’s around 50 people based in their London office, and everyone is super passionate about what they do
A lot of their clients come back again and again, which speaks volumes!

The role

You’ll be taking the lead on an existing piece of business that involves rapid research for a tech giant, but you’ll also have the opportunity to get involved in other ad hoc projects with other clients.

Your role will also involve:

Liaising with the client, and working alongside their Senior User Researchers
Working collaboratively with the development team
Qualitative interviewing, analysis and reporting
Having strong organisational and time management skills

And more!

The candidate

What they’re looking for:

You’re confident being client-facing, and working with stakeholders of all levels
You’ve worked collaboratively with developers before and have some knowledge of tech stacks/processes
You’ve got strong B2B UX Research experience
Ideally you’ll have experience working for an agency/consultancy
You’re keen to work somewhere where you’ll have autonomy over a big project

What Can You Expect From Them?

Strong mentorship from their Head of User Research, who has over 20 years’ research experience to draw from
As their second research hire there’s a ton of opportunity around how your role can develop
They’re super collaborative in the way that they work

And the other stuff!

Performance based bonus
Annual personal training budget
Private healthcare
Day off for your birthday
Payment of a professional subscription
A range of social events to get involved with

💸 Salary: Up to £65,000

🏡 WFH Policy: 3 days/week in London office

Interview process: 3 stage

(1st) A 45 minute with the Head of User Research about your experience and the role

(2nd) You’ll be asked to prepare a 10 minute presentation, followed by a Q&A session

(3rd) In-person chat

If this sounds like a role you can’t miss out on, then send over your CV (and your portfolio if you happen to have one) to shreya@zebrapeople.com and let’s chat!

We welcome diversity

We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.