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Senior User Researcher required for initial 6 week my account project for well known, trusted publishing house.
As User Researcher you will work closely with the my account team to help them uncover what their members really think about their relationship with the product and delve into what the future of what the account section could look like.
Important you’re a self-sufficient User Researcher who can think about the right questions to ask to uncover what the members require from the my account section today and in the future. Long term strategy is to move away from call centres and have a self-service platform, hence the importance of really understanding the account area.
Project is around 6 – 8 weeks.
Paying £400 a day outside IR35.