UX and Service Design

User Research Contract

Trusted Publishing House

Senior User Researcher required for initial 6 week my account project for well known, trusted publishing house.

As User Researcher you will work closely with the my account team to help them uncover what their members really think about their relationship with the product and delve into what the future of what the account section could look like.

Important you’re a self-sufficient User Researcher who can think about the right questions to ask to uncover what the members require from the my account section today and in the future. Long term strategy is to move away from call centres and have a self-service platform, hence the importance of really understanding the account area.

Project is around 6 – 8 weeks.

Starting ASAP.

Paying £400 a day outside IR35.

Apply below!

We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.