Senior/Principal UX Consultant

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Great opportunity for anyone at mid-senior or senior level, ready for their next step-up within a UX-mature environment.

The client

There are many agencies and consultancies out there who might talk a good game when it comes to UX but in reality, their projects are hard and fast without the depth of UX process that might have been promised. In this case however, the consultancy is built upon user experience design, working with global companies with a focus on their customers to transform their services for the better. This is a great opportunity for anyone at mid-senior or senior level, ready for their next step-up. You’d have the luxury of project variety combined still with thorough project processes and a good work-life balance. This consultancy also offers some great benefits such as, a yearly training budget, working from home budget, BUPA healthcare and life insurance, to name a few. This consultancy has a remote first policy with offices in both London or Bristol. So although there are no set days for you to visit those offices, they would at least need to know you could get to one of them with ease at short notice. Sorry, sponsorship is not being offered at this time.

The role

This position is within their Financial Services team – one of their client-focused, mini business units. Their mission is to help FS firms thrive by making products and services that are easy to understand and use, so their customers can make better decisions. The FS team is obsessed with learning how people make complex decisions, then putting what they learn into practice and designing innovative, user-centric solutions. You will:

Work at all stages of the research and design process
Plan, facilitate and analyse user research
Create research outputs, such as personas, experience maps, ‘as-is’ service blueprints etc
Turn research and testing findings into design concepts, at varying levels of fidelity – from sketches to wireframes
Create prototypes at varying levels of fidelity, from basic click-throughs to rich, interactive prototypes
Lead workshops with clients and users
Present research findings, designs and their rationale to senior stakeholders

The candidate

You’ll need:

A balance between and analytical and a creative, innovative mindset
Great communication skills (verbal and written), the ability to listen, and to articulate complex ideas clearly.
Emotional intelligence and an understanding of how to build strong, collaborative relationships
Solid experience in UX design. In-house or agency backgrounds are both welcome
Expert-level knowledge and practical experience of user centred design practices.
Experience working in a 'lean' way, and familiarity with agile methodologies
Experience working in small, cross-disciplinary design sprint teams

If this sounds good to you then get in touch ASAP with your CV & portfolio to stand the best chance of getting an interview!

We welcome diversity

We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.