Any invoice and payment-related queries can be answered by our accounts department on Tuesdays, Wednesdays and Thursdays between 9am and 5pm.
- There is no need to send us an invoice. We operate a self-bill system – we will send you a self-bill invoice based on your fully submitted and authorised timesheets.
- The invoices are generated once a month and will be emailed to you or/and your Umbrella Company on Tuesday following the last working Friday of the month (or end of the contract whichever is earliest).
- Such invoices will contain all the days you’ve worked up to and including the last working Friday of that month.
- Please be aware that our timesheets cannot ‘split the week’ which means that if the last Friday of the month falls on, for example, 26th April, the invoice will contain all the weeks up to 26th April inclusive. The remaining working days of April (Mon 29th and Tuesday 30th) will be included in your May invoice.