Over the last year, almost every conversation we’ve had with design leaders has ended up on AI. So our Director, Ben Clarfelt, asked 20 of them the same questions: how is AI changing the work today, what skills matter now, what will teams look like in two years, and where does AI still fall short? Contributors include leaders from Hinge, Cloudflare, Amazon, Ford, Monument, Global Relay and Social Finance.
The short answer is that AI is making execution easier, but not expertise less important. Leaders agree the design process has compressed and that human judgement is now the most valued skill. They disagree on whether teams will shrink, and nobody has a clear answer on how juniors will learn when AI removes much of the work they used to learn from. The report covers seven findings, a set of interview questions for hiring in an AI era and a practical playbook for design leaders. Download it below.
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