User Experience

UX Researcher

Private Loans fintech

Unique private loans company helping people secure loans affordably and ethically while remaining tech-savvy!

UX Researcher // Private Loans Fintech // £350-£450 per day (outside IR35) // 3 months // Jan 2020 start // London

The company:

Traditionally students have had one main option for funding their education; the government. Not every student is eligible however and don’t have access to any help from family or friends. This is where my client comes in…

With 80+ people across their London and Dublin offices, this company provides loans to students to help them get where they need to be. They were one of the UK’s first to do this and are proud to be backing the next generation of professionals, from nurses to neuroscientists, biologists to business leaders, and everything in between.

The best part? They help students in the most ethical and tech-savvy way making the process of applying and getting access to help as easy as possible.

The team:

– Head of Digital Experience

– Lead UX Designer

– Junior UI/UX Designer

– Part time Graphic Designer

The role:

Although they have over 14,000 students signed up and well over 9,000 more applications for this academic year, the company is keen to drill down on all of the current ‘unknowns’. This could be:

– What drives people away from applying for a loan with them?

– How can they engage people who anticipate putting their kids through University or similar routes?

– How can they increase their brand awareness?

– When do students consider alternative financing?

These and many more ‘unknowns’ are what they are looking for this UX Researcher to answer.

Ideal candidate:

Financial experience (especially in loans) is highly desirable. You’ll also have a mix of quantitative and qualitative research methodology experience as well as the confidence to structure and execute the research with some guidance rather than requiring heavy involvement from the Lead UX designer or Head of Experience. Then being able to confidently and professionally present those findings back.

If you’re interested in this role, please apply now or contact me on 07734937185/[email protected]

We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.