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I'm not one to usually use the term 'award winning' because it's so cliche, but these guys have recently won a 'Best Place to Work' award on top of many others. They're straight-talking and hard-working, but also have a low churn rate compared to most other agencies. Looking for a hands-on UX Designer to work with a variety of well known brands.
This agency aim to fuse the disciplines of direct marketing, user-experience, consumer planning and big data into brilliant ideas that deliver value for their clients. They create ‘authentic human experiences’ that truly change behaviour.
Though they enthusiastically embrace the latest tools and technology, they never forget that they are a creative agency that first and foremost creates relationships. Client relationships and consumer relationships. They have some legacy clients they’ve worked with for over 20 years. They also have a great track record of retaining big name clients as well as winning new ones!
These guys are big and part of an even bigger network. It’s made up of 25 offices in 22 countries with over 2,000 employees – but, open plan in both office and outlook, they maintain the feel and attitude of the small, entrepreneurial shop they once were.
Working in multi-disciplinary teams (design, build, planning, data analysts) you will be focused on:
* User research and qualitative analysis of a range of sources
* Developing detailed personas
* Engaging stakeholders
* Understanding analytics
* Journey mapping
* Wireframe and prototyping solutions
* Working with creative, design and technical teams through delivery
There is a strong focus on building evidence into everything they do as an agency, so you will need to have research skills, both in conducting UX research with customers, but also in terms of making sense of academic literature, industry reports and working with our industry-leading data team to tease insights out of quantitative and website data.
You will also need to be confident in a client-facing role, clearly explaining customer insight and design decisions.
The role is very hands-on and the UX team is small, so you’ll have to be confident, autonomous (although you will report to a Head of UX still) and happy with a lot of production-based work.
Although they like to involve user research as much as possible, there will also be times when some clients just don’t have enough time or budget to run through processes as deeply as the text books might say to. So you’ll need to be pragmatic and commercial too.
The budget on this one is great for a mid-weight role, but they’ll still want to see a decent amount of previous commercial experience as a UX Designer (will also consider Product Designers and UX/UI Designers – if the portfolio can evidence what has been asked for in the above).
If this sounds of interest and suits your experience, then please send your CV and portfolio to me ASAP to stand the best chance of getting an interview!