UX and Service Design

User Researcher

Global Fintech

This renowned global fintech brand are looking for a User Researcher to join their challenging and fast-paced environment and help to deliver a research hypothesis across digital and physical touchpoints with a major focus on open banking.

You will be working in an agile product team alongside Uxers, UIers, product managers and copywriters to create a first-class digital experience for customers around the world.

Your role will include:

  • Operating cross-functionally in an Agile environment
  • end-to-end user research studies
  • Qualitative & Quantitative methodologies
  • Presenting finding to team & stakeholders
  • Recruiting participants for your research studies

The ideal candidate:

Experience: behavioural and ethnographic research, guerrilla style usability testing, tree testing, benchmarking, remote/online testing, design surveys

  • Experience of working in agile teams
  • Deep understanding of UX principles
  • Financial sector experience

We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.