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Service Designer

Government Body

Government department in London looking for a contract Service Designer for a 1 year contract working on a service used by millions across the country.

Government department in London looking for a contract Service Designer for a 1 year contract working on a service used by millions across the country.

Based in Leeds, this Government department are looking for a Service Designer to join a multi-disciplinary team working alongside other UX Designers, Front End Developers, User Researchers and Software Engineers.

This will be a 12 month contract paying up to £525per day (inside IR35) starting as soon as possible.

Your main responsibilities will include:

  • Specialise in designing interactions and interfaces for digital services
  • You’ll engage with policy experts, product owners and product teams to design end-to-end journeys for both online and offline channels.
  • Work on all levels of the service, from high-level flows and journeys to the fine detail of individual parts
  • Work with different types of content and user-led interactions
  • Work across digital and non-digital channels
  • Focus on making working software rather than creating artefacts to describe software
  • Understand the technical side of design

Experience required will include:

·         At least 2 to 3 years experience as a Service Designer or Systems Thinker.

·         Experience solving design and research challenges through collaboration and user participation.

·         The ability to translate research insight into opportunities and solutions for service users via the application of design research methods e.g. user journeys, services mapping, prototyping etc.

·         Ability to develop hands on interaction design solutions for the products that enable the service

·         A diverse set of methods & tools that allow them to illustrate the opportunities to improve specific service components and touch-points.

·         Appreciation for and demonstrated ability to connect design solutions to pragmatic implementation

·         A belief that a focus on people is fundamental in creating inclusive policies, products and services for social impact.

·         Have a design-related degree or experience on a product, interaction or UX design role.

·         Define elements – layout, design patterns, controls and actions

If interested, please apply now or contact us on 0207 729 4771 or email ben@zebrapeople.com