UX and Service Design

Service Design Contract

Business Transformation , Full Service Agency

Experienced Service Designer required for well known agency.

I’m currently recruiting for a strategic freelance Service Designer for a 2 month + contract for a well-known full service design agency dedicated to business transformation.

Working within the customer experience and product team on the redesign of a key retail client, you will be responsible for leading the overall end to end service design experience.

Important you can demonstrate your experience within solving complex business challenges through a UCD approach within a number of industries. Have experience in developing customer blue prints and service maps.

You will be client facing, running multiple stakeholder interviews and workshops whilst conducting research across the whole Omni channel journey.

If this sounds like you then APPLY below.


We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.