Service Design Contract

Business Transformation , Full Service Agency

Experienced Service Designer required for well known agency.

I’m currently recruiting for a strategic freelance Service Designer for a 2 month + contract for a well-known full service design agency dedicated to business transformation.

Working within the customer experience and product team on the redesign of a key retail client, you will be responsible for leading the overall end to end service design experience.

Important you can demonstrate your experience within solving complex business challenges through a UCD approach within a number of industries. Have experience in developing customer blue prints and service maps.

You will be client facing, running multiple stakeholder interviews and workshops whilst conducting research across the whole Omni channel journey.

If this sounds like you then APPLY below.