Here you'll play a crucial role in helping further advocate and establish research processes within the team, working on a range of consumer-facing projects alongside 2 other Researchers and a bunch of Product Designers.
This client has over 6 million active customers and ship over 17 million of their products per year. They’re one of the UK’s largest online retailers and are investing in their product teams and the latest technologies. They have a world-class eCommerce and software development platform with a new design system at the core, which will be used across the customer experience.
They’re adding another User Researcher to their team, which will make the total Product & Experience team 11-strong once the other hires are completed. You’ll work alongside 2 other Researchers, a bunch of Product Designers and a Head of Product Design.
Ideally, you’ll already be at Senior level but they’ll also consider Mid-Senior level UX Researchers, ready to step-up.
You’ll help shape the UX Research vision and evolve the way they conduct research across all their customer touch points. You will play a vital role in creating exciting new products that will make it easy and enjoyable for their customers to order and customise their purchases.
Other responsibilities include:
You will have;
If this sounds of interest and suits your experience, then please send your CV and portfolio (if you have one) through ASAP to stand the best chance of getting an interview!