UX and Service Design

Senior UX Designer, London


Want to work for a brand that genuinely empower their users? Covering everything from finance, to travel, to education, this brand have a very strong presence and constantly strive to evoke positive change. By building new and better services and tools, they’re always ensuring that they achieve the best possible experiences for consumers.

The client

Having been founded over 60 years’ ago, this brand have been unshaken in their determination to make things better for consumers, and have consistently been raising standards across the board. They currently have an audience of over 1.5 million and are now looking for a Senior UX Designer to join their digital team to help ensure their audience receive the best possible experiences!

The role

You will be reporting into the User Experience Lead, whilst also working alongside fellow UX Designers, Creative Lead, User Researchers and business stakeholders.

Your role will involve:

  • Working across the entire UX lifecycle on this brand’s digital portfolio of products and services
  • Leading workshops, design and ideation sessions
  • Working with researchers to ensure data is driving demonstrable improbements
  • Mentoring more junior UX designers

The candidate

You will be ideal for this role if…

  • You have experience working within Agile teams, iteratively designing
  • You have worked on designs across multiple devices
  • You have a strong portfolio showcasing your end-to-end design capabilities and UX processes
  • You are a strong communicator, able to clearly articulate and justify your ideas
  • You stay ahead of emerging trends and tech
  • You have a highly collaborative approach to your work

What’s in it for you?

Along with a ton of amazing benefits you will receive free access to all their products and services, 28 days holiday (not including bank holidays), medical insurance, season ticket loan and more!

Also, not only will you be joining a team full of dedicated and passionate designers and researchers, you’ll be joining somewhere where your work can truly make a difference and have a positive impact on people’s lives.


If this sounds like a role you can’t say no to, send us over your CV and portfolio!

We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.