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These days, the typical response to “what’s the culture like” usually goes something like this…
“Team-orientated, collaborative with a great family vibe. We also have bean bags and free drinks on Friday”
If like me, ‘drinks on Friday’ isn’t what makes a great culture, you’ll be pleased to know this company has way more to offer. This is how they described their culture:
If that’s not culture then I don’t know what is!
Who they are?
This is one of those huge household UK names – everyone knows them and they’ve become one of the top platforms in the country giving users the best options for insurance, energy/utilities, broadband, digital TV, loans, credit cards, ISA’s and more.
With offices minutes away from the trendy and food-haven of Shoreditch in London, they’re also well situated within an incredible digital hub of diverse and unique brands and teams.
The team set up?
One of the core functions within the business is Customer Experience – within this you have teams in User Experience, User Research and Optimisation.
UX = team of 9
UR = team of 2
Optimisation = team of 8
Some key highlights of potential projects include:
The sky really is the limit here. This isn’t a role where things are done in a certain way all the time. This really is an opportunity for you to work on projects in your own way, experimenting with various methodologies and even suggesting best practices that would be beneficial.
The ideal candidate
A few key points to consider before applying:
Stage 1: telephone chat with Lead UX Researcher (informal chat)
Stage 2: 2-hour face to face, competency based, talk through and end-to-end case study
Inclusivity: We don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our colleagues, our customers and our community. We are proud to be an equal opportunities employer.