Having been set up over 15 years ago, this agency have built a great name within the industry. Combining thorough User Research and Service Design knowledge, they work across a wide range of industry sectors to deliver innovative and inspiring experiences for their clients.
The client
This brand view the fact that they are boutique as integral to their success. It means they can offer a tailored and bespoke service for all of their clients!
Not only this but they’re also massive on values and ethics, which means they don’t cover any project work within unethical sectors such as gambling, alcohol, defence or tobacco.
The role
This role is perfect for a consultant/designer with strong grounding within User Research and/or Service Design. Here, you’ll be involved with anything from service design strategy to cross-platform redesigns.
Your role will also involve:
- Collaborating with multi-disciplinary teams to produce UX work, whilst ensuring the needs of end users and clients are consistently being met
- Working with stakeholders of various levels
- Translating research findings into actionable insights
- Staying up-to-date with the latest UX and Service Design trends and tech
The candidate
The ideal candidate for this role:
- Previous agency experience is a massive bonus – you’ll need to be familiar with the pace of working on multiple projects at the same time
- A solid portfolio that showcases your design work and processes; your case studies should demonstrate strategic, conceptual and creative thinking
- Comfortable with a wide range of research methodologies
- High standard of report writing, to communicate your findings to clients
- Strong communication skills
- Highly motivated and driven
And what can you look forward to upon joining?
- A very UX-mature organisation with a friendly close-knit team
- A strong environment for you to up-skill and work on projects with thorough process
- Annual bonus depending on company performance
- Annual training budget
- Gadget allowance
- Healthcare
And more!
If this sounds like your perfect role, then send us over your CV!
Inclusivity: We don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our colleagues, our customers and our community. We are proud to be an equal opportunities employer.