UX and Service Design

Senior User Researchers

Government Body

Senior User Research contractors required for exciting discovery focused User Research project.

Great chance to join an established User Research team and actively make an impact within government!

The client

A government division based in Westminster are hiring multiple User Researchers to join an array of projects from re imagining traditional services to launching new payment systems to allow users to make payments faster.

The role

You’ll initially help to frame the user needs to defined groups and then build out case studies that would then lead into developing the strategy. There will be much more work coming in once you start as well.

The candidate

Types of candidates:

– Strong on Quantitative research (some Qual)

– Ideally previous experience conducting User Research in Government environment but not essential.

– HCI or Psychology background useful but not essential. 

This role is Inside IR35 paying up to £550 a day.



We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.