UX and Service Design

Senior User Researcher

Tech Start Up

This is a one-of-a-kind role, where you'll be working with an awesome brand who have created a product that has the potential to make huge waves and impact lives globally. These guys are creating solutions that fight billions of pounds in fraud every year, not to mention providing people with a unique solution to make every day lives easier.

The client

These guys are a London-based tech brand, having been founded over 4 years ago, they are a growing company with an aim to become ubiquitous in the lives of pretty much anyone with a smart phone.

The role

Working as the sole User Researcher, this is a great chance to have full autonomy over your work, carrying out research to inform areas for opportunity, and ensure the product is fully user-centric. Carrying out both qualitative and quantitative research, your role will be pivotal for these guys!

Your role will involve working across various exciting projects, whether it be researching new features, enabling designers to test their designs or measuring how successful new features have been. You’ll also be educating the wider business on the integral nature of user research and clearly articulating your findings.


The candidate

This role would be ideal for an experienced researcher looking to take the next step in their career. You will have worked within a product team and be experienced growing a product, taking it from conception through to iteration.

You’ll be fully comfortable conducting a wide range of user research methodologies, appropriate to the requirements at that moment. This could be ethnography, usability testing, surveys, competitor analysis…

You’ll be confident translating your findings into actionable insights whether it be for designers, senior stakeholders, the wider business. And you’ll be well-versed working in an Agile environment.

And what’s in it for you?

  • The opportunity to work for a growing brand that is fully invested on helping the lives of people globally
  • Working in a team of passionate designers, where you will be allocated a training budget to make sure you are being nurtured to your fullest potential
  • 5 fully paid days that you can use for personal development, charity work, volunteering etc
  • 25 holiday days

These are just a few of the reasons that make working here so great, if you’d be keen to know more send over your CV!

We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.