Senior Service Designer

Finance

This Global Financial Institution are looking for a Senior Service Designer for a 6 month project to help transform the future of their digital services and ensure the end-to-end service design aligns with the bank’s human-centered design.

Responsibilities:

•Drive change throughout the company
•Support colleagues in applying Service Design methodologies
•Drive the strategy for building Service Design
•Translate the service design vision into actionable stories and deliverables.

You will have experience in:

•Using a range of User Research techniques
•Leading the UX/ Service Design for past projects
•Translating customer needs into highly usable products
•Mentoring / coaching of junior members of the team
•Stakeholder management

If this sounds like something you would be interested in, get in touch! 07717362727 // shira@zebrapeople.com