A rapidly growing and well established FinTech who are gearing up for the launch of their own challenger bank as their latest service to customers are looking for a Senior Product Designer to join the team.
This FinTech really can boast customer centricity. With an NPS score in the 80’s, they have proven their ability to deliver great experiences online. Originally launching in 2004, their journey has constantly evolved as they have added many new services to their offering from loans and mortgages to peer to peer lending and investing.
They are now going through another huge transformation following receiving their banking licence and now gear up to launch their own challenger bank.
If you embrace being challenged beyond the norm, aren’t afraid to think differently and are motivated by working somewhere you can really make an impact then you love these guys. Having built their entire business on trust, transparency and honesty they want to take the stress out of finances for their customers and have maintained a fantastic internal culture while doing so.
The existing Product Team is set up much like the Spotify model with 5 squads each with their own business area and horizontal tribes that look after other business functions. They are currently going through a shift as they bring on a new Head of Design that promises to level up the design culture, collaboration and processes that are followed.
An exciting time to get involved as the pending new bank launch has also kicked off a major rebranding project that the entire team will be involved in.
As a Senior Product Designer, you will lead the design process for your squad, conducting research to dig down in to the needs of your users within the business area you own, and develop solutions through a user centred and iterative approach.
This particular role sits on the squad that targets personal loans. So you will work closely with a product owner, developers and other designers to improve the entire journey from discovering the product, receiving a quote and accessing information to setting up repayments and more. All while remembering the business values – trust, honesty and transparency. Not something often associated with loan providers!
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Click apply or email Sam@zebrapeople.com for more info.