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This a 12 Month FTC Maternity cover. Join as Senior Product Designer owning the end to end process for the 'Retention' squad.
This global marketplace is disrupting a niche market within the travel sector, solving two common needs with their service. Their consumer SaaS business model means that customers join for one affordable annual fee and benefit from their services with no other costs involved.
Now operating in over 150 territories and with over 60,000 subscribers. They have an exceptional customer retention rate that is driven by the value and incredible experiences they can facilitate. This is verified by having more five-star reviews on Trustpilot than any other company in their sector.
The office is based in but they offer flexible working with a blend of home and office work that will continue post COVID-19.
As a Senior Product Designer, you will sit on the ‘Members’ squad as the sole designer focusing on customer retention. There will be one other designer in the wider team to collaborate with, by this squad is yours to own.
Being the sole designer on the squad means you will be working end to end from research right through to Visual Design and Delivery, collaborating closely with Developers, Data, Product Managers and other business stakeholders.
What we’d like to have