User Experience

Lead UX/UI Designer

Travel company

This is a great time to join this unique brand's in-house Design Team, where you’ll work on a range of digital projects, from responsive web sites, to native mobile applications and offline installations.

The client

This client are very well known, respected and unique travel brand. They’re currently increasing the size of their permanent UX and UI design team, in an effort to really push and develop their capabilities whilst also becoming less reliant on contractors. They have a Head of UX and Design already in place, alongside some Mid and Senior level UX Designers. You’d also be working closely with a large team of developers and Product Owners. All working within an Agile/Scrum setup.

They have a flat structure and big on their employees having a good work/life balance. They also have a really great benefits package too!

This is an exciting role, where you’ll work on the design of a range of digital projects, from responsive web sites, to native mobile applications and even offline installations.

You’ll be responsible for the end-to-end UX and UI process on projects, from gathering requirements and insights, researching customer needs and understanding business objectives, defining the user experience through concepts, wireframes and prototyping, to tracking the success of solution through testing and feedback to ensure successful delivery of the product.

You will also help the Head of UX and Design lead the team as well as on projects – previous Lead experience will definitely be needed for this role. Among the team are a couple of really good Seniors already.

The role

You will;

  • You will report to the Head of UX & Design, but will still Lead projects and manage more junior UX and UI designers within the team.
  • Facilitate discovery workshops and user interviews to capture and define the project scope, ambition and customer needs.
  • Develop a range of original creative conceptual ideas for projects that bring simplicity, usability and accessibility to complex user experience problems.
  • Formulate information architecture, site maps, and user flows to build understanding and alignment across the team and stakeholders.
  • Execute strong visual screen designs and intuitive user interfaces for responsive web, native mobile apps, and other standalone screens.
  • Create interactive models and prototypes using Axure, Sketch, InVision, etc. to simulate functionality.
  • Validate ideas and designs through face-to-face and remote user testing research and then iterate using the findings to refine the solution.
  • Exploit the full potential of design elements and detailing (through micro-interactions, animation, state transitions, motion) to aid the usability and elevate the customer experience.
  • Work with product owners and business analysts to create user stories that clearly articulate the purpose and function of product features, so they are actionable by the development team.
  • Own and manage designs throughout their lifecycle, pairing with developers to transform wireframes and prototypes into functioning products.
  • Recruit UI and other specialist freelancers where necessary, directing their activity and support them on the delivery.

The candidate

You will need to have;

  • Demonstrable experience working as a Lead UX/UI/Product designer on digital products for web and mobile native apps, with a strong understanding of the differing UX/UI conventions unique to each.
  • Proficient in prototyping tools to varying levels of fidelity (Axure, InVision, Sketch, Marvel, Adobe Creative Suite, etc)
  • Experience in visual design and interaction design.
  • To show involvement in project activities from initial discovery through to delivery
  • Proven experience of using data, analytics and insight to inform UX decisions
  • Excellent communication skills and ability to rationalise design decisions with stakeholders and non-technical colleagues
  • Experience of working in an Agile/Scrum environment
  • Experience using a variety of user research and testing methods – e.g. interviews, surveys, workshops, remote testing, data analysis
  • A strong portfolio demonstrating your end-to-end UX process and thinking, as well as showcasing your prototyping and visual design ability – across both native mobile apps and web.


If this sounds of interest and suits your experience, then please send your CV and portfolio to me ASAP to stand the best chance of getting an interview!

We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.