User Experience

Senior-Lead Service Designer

Energy Company via a Consultancy

This is to work on a big project for an energy company via a consultancy, alongside a high calibre team of other designers and researchers.

This consultancy pride themselves on collaboration and a truly top-end team of Product Designers, Service Designers and User Researchers.

For the project at hand, you’d be working with one of their key clients – a large energy firm. They need someone to run a program of work for innovative energy projects and fleet mobility solutions in all shapes and sizes. From a single car to thousands of various vehicles (with a big focus on electric ones). It’s essentially a one-stop-shop for customers to track invoices, GPS tracking and hiring vehicles.

Contracts typically tend to start off as 3 months but the scope of work is expected to run till the end of the year at least.

You’ll need to have worked in a dedicated Service Design capacity, on projects with deliverables such as service blueprints, end-to-end journey maps and strategic business consultation alongside many familiar UX Research methodologies and findings.

They will expect you to come from a UX background potentially but these roles won’t be for you if new and wanting to get into Service Design. Nor are they suitable if you’ve just worked on end-to-end UX projects. You’ll need to have worked as a Service Designer in previous roles I’m afraid and ideally may have lead teams or Service Design projects before also.


If you could be interested and available now or sometime soon, then get in touch with your CV and portfolio ASAP!

We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.