Product Designer

SaaS Customer Onboarding

A pivotal role within a start-up, working as their secondary Product Designer, reporting to a Lead. Involving plenty of user interaction/research to produce the most viable service possible within their market.

The client

This client has created a platform to enable businesses to build & manage compliance policies programmatically. Their approach enables the automation and digitisation of tasks previously performed by human compliance professionals.

Founded in 2015, they have a sociable, close-knit and dedicated team who focus on 3 key values; Trust, Empowerment and Growth.

They offer a great work/life balance on top of some benefits that really make them feel like a company that cares for their staff and culture, passed the usual perks that are nearly always mentioned elsewhere.

 

The role

You’ll work with other designers, product managers and engineers to help solve complex user-software problems. You’ll be a voice for their users and their needs. An internal champion for exceptional product quality and the need for cohesive experiences.

On a day-to-day basis you’ll be involved in all parts of the design process. You’ll take part in user research, uncovering and documenting under served user needs. You’ll go wide in looking for solutions to user problems, generating multiple low-fidelity potential solutions.

Using your inclusive, open and transparent approach to work, you’ll seek out feedback from users, stakeholders and colleagues throughout the design process, receiving in good faith and using new insights to inform the direction of your work.

Your solutions will be simple and elegant and make use of their design system which you will help to maintain and evolve.

The candidate

  • Excellent interaction design skills: You’ll have an understanding of multi-step and cross-platform flows. Proficiency in sketching and wireframing features and user journeys, and an understanding for the need to design for different potential states (errors, successes, dead-ends).
  • Strong visual design skills: layout, visual hierarchy, colour, typography, and iconography.
  • An understanding of how user research fits into the design process: You’ll be aware of different methodologies and when to use them (this will also need to be evident in your portfolio – not just a collection of polished designs – they want to see problem solving aided by user research).
  • Desire to continually learn, develop your skills and evolve as a designer and have the confidence and maturity to experiment with new research and design approaches as well as new methods and tooling.
  • Ability to be comfortable with, and embrace ambiguity.
  • Working knowledge of Sketch.

 

If this sounds of interest and suits your experience, then please send your CV and portfolio to me ASAP to stand the best chance of getting an interview!