UX and Service Design

Product Designer

Non-Profit organisation

An opportunity to be part of a non-profit organisation that champions accessibility to information across the nation, helping thousands of people daily.

The client

I am currently working with a non-profit organisation that are passionate about making advice and support accessible to everyone.They are trusted brand both locally and nationally and are now looking for passionate and empathetic Product Designers to join them. 

The role

You will be joining a growing Product team that sits within the Customer Journey team – this team manages both a public-facing an internal product.

The company is looking for someone who is passionate and excited about making information accessible to everyone and wants to make a difference by doing so. 


Key Responsibilities:

• Creation of accessible interfaces and systems that are translatable to any device – using clear and effective layout, colour and typography to communicate hierarchy and function
• Interrogation of user-journeys and current difficulties and organisation of content and navigation by way of wireframes and IA
• Cultivating and championing a user-centered mindset with the product team using both iterative and waterfall methodologies

 • Plan and run research and usability studies, using these finding to make evidence-based decision with an underlying focus on accessibility – ensuring all advice and information meets users needs

 • Confident in presenting your work and ideas with internal teams and a range of audiences 

The candidate

You will be:

 • An experienced Product Designer with a portfolio/website that showcases your user-centric experience 

 • Proven ability of customer interrogation

 • Extremely detail orientated with an understanding of best practices and standards

 • Collaborative and open – a builder of relationships that can be trusted to be the ‘voice of the user’

 • Empathetic and understanding of the problems people face with a desire to want to design services based on user-needs


If this sounds like something you would be interested in, get in touch! Apply Below!

We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.