User Experience

Mid-Senior UX Consultant


Great opportunity for a mid-senior level UX consultant to join a hugely innovative and successful start-up within the plumbing and white goods market. Working alongside a Lead UX Consultant and the rest of the London-based platform team.

The client

The purpose of this business is to offer an online service that takes the time and pain often associated with plumbing repairs and maintenance. Instead replacing it with a much more trustworthy and efficient experience.

They’ve already made waves, gaining some awesome recognition not only from the industry they’re in but also from the reviews left by their ever increasing customer-base.

Only specific to one type of appliance for now but their vision once they get the platform fully optimised, is to expand onto other appliances and services, as well as looking at markets outside of the UK. So there is a lot of potential for their continued growth!

The role

If the plumbing and white goods market isn’t a sector that screams out to you, being able to really influence and change how this company operate and service their users with this unique platform, should be! You won’t simply be another wireframing-cog in a machine with these guys.

You will also be able to develop your UX profile further through a very close working relationship with the Lead UX consultant already on-board, on top of the other responsibilities you’ll be in charge of.

They are fully bought into doing proper UX processes and Research methodologies, hence part of the reason they’re looking for their 2nd consultant.

The client also offers a great work/life balance – not often what you would associate with a start-up. They would consider someone working up to 2 days per week work from home, every week!

They also offer a £1000 annual training budget per person on top of standard benefits!!

The candidate

They need someone with;

* Proper UX process experience (not just UX/UI design) – must be evident in your portfolio also

* Product experience (not just campaign work)

* Product management potential if you’re coming in at the more senior end

* Experience or ability running workshops

* Experience working in scrum team – Agile

* Ability to show how you’re able to collate and use data i.e. systems orientated (more relevant if you’re designer who lacks any formal research experience)

* Comfortable NOT doing UI deliverables – you will not be used as a UX/UI designer

* Any testing experience would be great

* Use of Sketch software

* iOS/Android experience

* Good communication skills – talking to multiple stakeholders, from users to developers and plumbers


If this sounds of interest and suits your experience, then please send your CV and portfolio to me ASAP to stand the best chance of getting an interview!

We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.