UX and Service Design

Interaction Designer

Government Department

This department deal primarily with providing services for vulnerable people and there is massive scope for your work to make a real change. You'll be embedded within a cross-functional team, carrying out lots of interesting work to solve real world problems aswell as improving internal Government services.

This is an excellent opportunity to improve Government services in a role that offers a great work-to-life balance and the chance to work from home 1 day a week. On-boarding usually takes about 3 weeks so they are happy to consider those that are currently in a contract, or permanent designers who are interested in going freelance.

This role will involve:

  • Understanding the needs of the users and tracking various interactions across departmental and organisational boundaries
  • Capturing and presenting end-to-end user journeys in a clear and engaging way
  • Creating and rapidly iterating digital service prototypes
  • Working with user researchers and front-end developers to turn concepts into user-centred services

It is key for this role that you are able to prototype in HTML.

Email for more info!

We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.