This department deal primarily with providing services for vulnerable people and there is massive scope for your work to make a real change. You'll be embedded within a cross-functional team, carrying out lots of interesting work to solve real world problems aswell as improving internal Government services.
This is an excellent opportunity to improve Government services in a role that offers a great work-to-life balance and the chance to work from home 1 day a week. On-boarding usually takes about 3 weeks so they are happy to consider those that are currently in a contract, or permanent designers who are interested in going freelance.
This role will involve:
- Understanding the needs of the users and tracking various interactions across departmental and organisational boundaries
- Capturing and presenting end-to-end user journeys in a clear and engaging way
- Creating and rapidly iterating digital service prototypes
- Working with user researchers and front-end developers to turn concepts into user-centred services
It is key for this role that you are able to prototype in HTML.
Email shreya@zebrapeople.com for more info!