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Lead Delivery Manager

A well-regarded name in the NFP sector

Do you want to work for a renowned name in the NFP sector? This organisation is looking for a Delivery Manager/SPM looking for a step up to a Head of Delivery position to join their Digital and Creative team.

The client

The client is a well-known charity who have huge ambitions for digital and creative. They help millions of people every year by creating exciting service design work that affects their brand, digital products, campaigns and fundraising.

The team are digital and creative leaders, collaborating across the organisation to deliver design, content, products and services, in an agile and data-driven manner.

It’s an exciting time to join as they have recently created a new delivery team by merging the digital and creative teams, reflecting in the multi-channel processes for each project.

The role

As the new Head of Delivery, you’ll be stakeholder facing and overseeing the new delivery function, ensuring its ways of working are correct. You’ll be leading a small team of delivery managers and a production manager and be responsible for delivery being up to standard, on time and within budget.

You’ll coach delivery managers and teams about the most appropriate approach and methodology. They use cross-functional teams which may be using linear project management, Scrum or Kanban, depending on their work and goals. Also, lead the continuous improvement of their delivery planning processes, their estimation, tracking and workflows in collaboration with their teams and stakeholders.

You’ll keep multiple workstreams and projects on track across the Digital team and the Creative team. This is a key role within these teams and is crucial to the successful roll-out of new products and campaigns.

The candidate

For this role, you’ll need to have previously worked in a senior delivery role before, looking for a step up. You’ll be great at developing and leading multi-disciplinary teams and have a continuous focus on improvement.

Experience building strong relationships with people at all levels from team members to stakeholders is also key. You’ll be amazing when it comes to optimising delivery processes and challenge ideas in a positive way.

You must understand Agile in a mature way and be able to show your understanding of the difference between iterative and incremental approaches.