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Contract Senior-Lead UX Researcher

Various in-house and agency clients

We have a handful of Senior-Lead level UX Researcher roles for mainly in-house clients across London. 3 clients in particular, who are looking for high caliber User Researchers to work on tactical and discovery work.

As the UX market has boomed, in particular the contract market, I’m finding more and more clients asking for out-and-out UX Researchers rather than end-to-end Architects/Designers. Whether this is as a result of too many UX Designers (who are perhaps more UX/UI than they state on the tin) not providing the right type of ROI some clients were expecting or perhaps just more realisation around the benefits of introducing proper Research methodologies at the start and throughout projects, I’m not sure… perhaps a bit of both.

In any case, I’m currently looking for a handful of Senior-Lead UX Researchers for various in-house clients (and the odd agency) across London.

You’ll mainly be doing things like…

  • Planning, designing and conducting in-house usability testing sessions to support the design and development of digital services.
  • Leading the usability testing process from developing user recruitment briefs through to test moderation, analysis and report writing.
  • Conducting in-house research to test new product and concept developments (including user requirements gathering and early stage concept and prototype testing, research, and other approaches to ensuring the user need is fully understood in the service design).
  • Working closely with designers and developers to turn user data into actionable product/service requirements that feed into prototype development, and influence product direction.
  • Running co-design and research workshops internal stakeholders to explore goals, and share research findings and insights with project teams.
  • Presenting findings and related design/business recommendations and customer insights to senior decision makers.
  • Designing and running usability studies on paper and digital prototypes and live sites and devices to improve branded digital services and products – may include usability testing, card sorting exercises, ethnographic research, heuristic and expert reviews, and other research as identified.


If this sounds of interest and suits your experience, then please send your CV and portfolio (if you have one) to me ASAP to stand the best chance of getting an interview!

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