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Account Director

A digital product and service design agency.

A chance to work for a well-regarded UX focused agency. Becoming an advisor to clients and colleagues.

The client

Highly regarded in the field of UX and Service Design, their team consist of some of the world’s most talented experience designers. Over years of work, they have developed strategic relationships with brands from a variety of sectors including a large number of top 100 brands.

They specialise in Product & Service Design, Interaction & Visual Design, Mobile Design and Front End Development. Providing strategy & planning, design, research and deliver creative technology solutions for a range of highly regarded global brands. They shape product and service ideas, design and launch digital experiences.

The role

As the Account Director, you’ll be achieving commercial growth for your client accounts which are aligned to the overall strategic plan. You’ll be seen as a partner and advisor to the client and the agency’s in-house team.

You’ll be working on building and maintaining client relationships through developing your network, spending time on client sites and helping your clients gain recognition for the agency’s work.

Alongside this, actioning strategic plans which align to annual sales targets by understanding client issues; driving opportunities within a sales pipeline (roughly £1m p.a.) and developing proposals with the Delivery Team.

There will also be line management responsibilities where appropriate and you’ll be working closely with teams during the scoping process of client briefs.

The candidate

  • You’ll have previously worked within an Account Management role working with digital products and services.
  • Experience hitting commercial targets, developing client relationships and negotiating proposals for the design and development of various products.
  • You’ll be confident and consultative with communication and sales styles.
  • Also, you’ll have the ability to build a close relationship with clients and your team.