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Account Director

An experience design consultancy.

A chance to work for a well-regarded digital consultancy, helping deepen their understanding of their client's needs.

The client

This role is for an internationally renowned experience design consultancy working with some of the biggest brands, making a difference to millions of people around the world. They’re looking for a new Account Director to help them work to transform their client’s organisations, joining a growing team in a key role.

The role

As the Account Director, you’ll be leading the growth strategy for established key accounts and also new business. You’ll work closely with consultants and others to develop a pipeline of work, creating opportunities and proposals and using these to generate sales.

Alongside this, working to develop a client vision, development plan for accounts and roadmaps, using your understanding of the issues facing your client’s to guide this. For this role, you will achieve a monthly and quarterly sales targets and negotiate high-value commercial arrangements.

The candidate

  • You’ll understand the need to involve users in the design process.
  • Be an evangelist for user-centred design and have experience working on these projects.
  • Understand those good client relationships are about building a sense of trust and honesty, being comfortable with difficult conversations that would bring long-term success.
  • Have great emotional intelligence, communication, gravitas and leadership skills.

We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.

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