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Senior User Researcher - Remote Flexibility

Consumer Marketplace

I'm working with a marketplace client (who you are very likely to have heard of) looking to hire a new Senior User Researcher to join an already impressive UX team of around 30.

The client

*note* This role has a London based office but the company are becoming more flexible as to how remotely their candidate would like to work. However, you must be based within the UK and happy to travel to the London office on occasion.

Our client are a household name providing customers with an easy way to make the right choice on a wide range of products. The thing that is really exciting about this company is the amount that they value UX. They’re very much bought into user research – they see it as integral to shaping their product by ensuring that they understand their users, so you know you’ll be joining a team of like-minded individuals and working somewhere you feel your work is truly valued.

The role

You’d report to a Senior User Research Manager who in turn would report to an Experience Director.

Some of your responsibilities include:

  • Applying learnings from individual research projects at a wider level​
  • Raising the profile of UX research internally and externally​
  • Exploring new and innovative research techniques and inspiring the wider team to think innovatively​
  • Contributing to shared team goals
  • Leading workshops and training to help embed UX research and best practices into the company culture​
  • Uncovering insights that positively impact product, design and wider business decisions​
  • Supporting the business to see the value of UX research, through clear, powerful reporting​
  • Collaborating with key stakeholders to deliver a complete package of user insight​
  • A role model and mentor to the junior team

The candidate


  • Experience with a wide range of qualitative and quantitative research methods

This may include:

-usability testing

-contextual interviews

-guerrilla research

-remote testing

-focus groups

  • Ability to identify best methods to answer UX research questions, prioritising and adapting to meet time and opportunity constraints​
  • Managing end-to-end research activities with minimal managerial support – planning, execution, analysis and insight delivery​
  • Ideally, experience working across multiple platforms and devices – desktop, laptop, mobile (including app)​

Additional Info

There are some great benefits like below along with a 10% bonus.

  • Private Medical Insurance
  • Life Assurance
  • Virtual GP
  • Dental Insurance
  • Holiday Buy & Sell
  • Gym Discount
  • & more!

If you are interested in this opportunity please apply here now or email [email protected] for any further questions.

We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.