We currently have 3 Senior Service Design hires to make across 3 different clients. All at a similar level but offering their own unique paths towards your career development.
We are getting an increasing amount of Service Design briefs in across a variety of clients, from Government Services and Retailers through to Consultancies and Specialist Agencies.
In this case we have;
– A household name with a large CX team. You’d be reporting directly to the Head of Experience Design to help implement service design methodologies within the business. Lots of stakeholder management. Actually a Lead position although you won’t actually be leading a team. This is a key hire for the brand (London-based, post Covid).
– A small-sized design agency but with very high-calibre employees. These guys have a strong design team and big on innovation and ethics (London or Cambridge-based, post Covid).
– A consultancy who mainly work with public sector clients. Lots of meaningful work with social impact. These guys are happy to have someone fully remote post Covid as well (company is based in Bristol otherwise).
*Sorry, sponsorship is unavailable with these clients*
Some of the briefs will vary in terms of seniority and experience but they all require candidates who’ve at least worked for a few years as a dedicated Service Designer with deliverables such as;
Many clients will expect you to come from a UX background potentially but some are more open given the business focus these roles have.
Regardless, these roles won’t be for you if new and wanting to get into Service Design. Nor are they suitable if you’ve just worked on end-to-end UX projects (although I’ll happily talk to you about other UX-focussed positions).
You’ll need to have worked as a Service Designer in previous roles I’m afraid. But again, some roles are slightly more senior than others, so as long as you have some genuine commercial experience as Service Designer it’s worth applying.
If you could be interested then please send your CV and portfolio ASAP to stand the best chance of getting an interview!