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This firm are really looking to level-up their app and are building out their UX & Design team even more to do so. You'll join one of the squads within a solid CX team, working through deep and well structured processes.
You’ll be part of a cross functional team at an exciting time to come on board, as you’ll be redefining how the web and app can go through a big leap in their evolution to provide the best products, services and rewards to their customers. This is a great opportunity to make a huge impact on how people access and enjoy using their service across the UK, both through the web and the app.
The company itself has got to be one of the most well known within their sector and on top of a great team not to mention brilliant Head of UX to report to, they also offer some notable benefits including bonuses, flexible working (in ‘normal’ non/post Covid times), pension etc – typical of what you’d expect from a big organisation but also one that has paid attention to the culture past just having a beer fridge and a ping pong table!
Their office is based in London but they don’t expect anyone to work from there until it’s safe – but the plan will eventually be for employees to return, albeit on a flexible basis – please bare in mind if you’re not currently living in London. Sponsorship is not being offered currently either.
You’ll be spending time with customers, capturing user needs and identifying opportunities that will inform and shape your design decisions. You’ll be designing across the fidelities to bring concepts to life through clickable prototypes and collaborating with developers to create shippable designs that exceed expectations every step of the way.
You’ll be working with design system so you won’t need to create new UI but need to be confident to work in Figma or similar still.
You’ll also run usability tests, mock-up early to mid prototypes, able to synthesis feedback and make recommendations and familiar with mental modelling also.
They also need someone who can write design hypothesis and think about how best to involve customers to make the right design decisions.
If this sounds of interest then please do send your CV and portfolio through ASAP for review.