User Experience

Lead UX

Retail Experience Agency

An opportunity to work with some of the biggest retailers in the world

The client

I am currently working with an experienced agency that has a retail focus, working and supporting some of the biggest brands globally. They drive innovation by creating engaging experiences with a balance of curiosity, creativity, insight, and data.

The role

This role will be reporting directly to the CX Director and will be varied day-to-day. From crafting pensive, beautifully crafted interaction design as well as the creation of user cases, journeys, wireframes, storyboarding, and more. This role will also incorporate senior responsibilities such as the management of internal and external stakeholders and the development of the full creative department and improvement of processes within the team.

The candidate

• An experienced Senior/Lead UX Designer.   
• Proven ability of User-Centered Design cycles with experience in the facilitation and management of design workshops, journey mapping and customer flows.   
• Extremely detail orientated with an understanding of best practices and standards with strong problem-solving ability   
• An unwavering curiosity and passion for UX and all things digital 

We welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.

Obviously, we’re looking to ensure it’s a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day for work.

We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.