Midweight User Researcher

Fintech

Take one of the oldest industries in the world with all of its outdated practices and infuse it with the best in AI and Machine Learning. Sooner or later you get something that’s set to turn a reoccurring annoyance into one of the simplest and easiest things you’ll ever do.

The client

What you’ll be doing and where you’ll do it

Joining the Product and AI/Machine Learning teams, you’ll work with 8-12 User Researchers, UX Designers, UI Designers and a Head of UX. You’ll focus on providing Qualitative insight into the UX lifecycle. Initially you’ll help to add functionality across their platform but you’ll face key challenges around globalisation as part of the larger product roadmap soon after.

The role

You’ll be expected to use a variety of qualitative research methodologies i.e. ethnographic observations, detailed diary studies and contextual enquiries.

Some other related responsibilities include:

  • Assisting with the design, planning and documentation of the UX research processes that feed into product design
  • Ownership of the end-to-end research process on specific research projects
    • Planning, implementation and reporting of results
    • Communication and ownership of research findings
  • Working concurrently across projects and teams to ensure the inclusion of research findings from other areas in relevant projects

You’ll do all of this and more in an office based in Shoreditch, London.

The candidate

Why you’ll love it

Qualitative emphasis – this won’t be simply about validating prototypes through usability testing.

Career development – annual training budgets to be spent on developing your career.

Work/life balance – flexibility is encouraged!

Competitive Package is also on offer;

·         £40,000-£50,000 (negotiable)

·         Competitive health and insurance benefits.

·         Flexible working hours/days

·         End-of-quarter events

·         Social sports teams

·         Offsite development trips

·         Medical insurance

·         Discounted cinema tickets

·         Casual dress.

How to apply

If you’d like to know more please contact me on t: 07734937185 or e: vikesh@zebrapeople.com