Client Director with product design / product management expertise
Independent mid sized product design agency who have carved out a brilliant reputation in the market specialising in product design & development. Driven by digital innovation, they design and build technology solutions to create new value in new markets. Their core areas are research, user-centered design, organisational design, strategy, creative tech and engineering and work with global household names across a variety of sectors. They work in agile, multi disciplined teams to create next level customer experiences and innovation.
As Client Director you will take complete ownership of accountability for the client portfolio, deepening and directing the overarching client relationship.The successful candidate will facilitate the link between all stakeholders and maximise opportunities. By partnering with the client you will ensure client excellence and governance across the collaborative sets, and then take full accountability for the overall direction of the client interaction/programme.
You’ll work closely with internal agency and client product teams, and support changes required, and provide ideas and business lead strategies that ensure long term results. You’ll support and advocate best practice product lifecycle methodology – and assist in translating client requirements and external trends in to product strategy.
You’ll play an active role in business development, preparing proposals and participating in sales presentations – identifying ways in which the agency can support the client in the achievement of its business and communications goals, by achieving clear revenue results through growth targets, and being accountable for quota and selling ideas or solutions to clients.