Digital Account Director to work with key accounts across product strategy, experience design and development of innovative mobile customer experiences.
Specialists in product strategy, experience design & the development of innovative mobile experiences. They are focused on developing and delivering technology led solutions to meet the needs of the modern day digital consumer. They design & build cutting edge digital products & services – moving away from traditional digital build & campaign projects. They work across a variety of products including platform & device with a focused on creating customer experiences that engage through imagination and innovation.
- Take ownership of key client accounts, driving client service excellence to inspire and provide a strategic approach to how clients are serviced
- Mentor and manage more junior team members, product managers and execs
- Take a lead in pitching for, and winning new business, working alongside the new business team to grow accounts in your own Portfolio and beyond
- Work closely with the Head of Product Management as a key part of the Product team taking a focal role in defining and evolving the clients’ products, as well as the services they offer as an agency
- Own your Team’s Portfolio P&L and take accountability for growing revenues across your Portfolio
- Is an established Digital Account Director with a track record of building and developing lasting relationships
- Has an understanding of and experience working with mobile-first platforms and digital products
- Has experience delivering multi-channel content experiences across a range of native app and web technologies, using both agile and waterfall technologies
- Is able to lead, manage and mentor
- Can effectively manage P&L across multiple portfolios
- Has excellent communication skills and a natural ability to develop rapport
- Has a strong commercial acumen